XP SP2 killed WU and NAV

[Terry Pinnell]

I bit the bullet last night and installed the 75 MB Service Pack 2 for
Windows XP. Wish I'd curbed my impatience and waited. Amongst other
things:
- Windows Update no longer works)
- NAV 2002 ditto

WU: "When searching for available updates on the Windows Update site,
you see the 0x800A01AD error while looking for updates".
In brief the WU start page has instructions for fixing this . They
boil down to changing 'permissions' on a particular registry key. My
system won't let me do that, even in Safe Mode. So I'm stymied.
Perhaps there's someone here who understands all this
permissions/domains/user account stuff? It's largely a black art to
me. But there must be some clever way of *forcing* permissions here...

NAV: I *think* this is down to Symantec, although you'd never believe
so from looking at their bland and blameless FAQ web page re SP2.
Anyone else hit the problem please? As per my recent thread on
virus definitions, I had only just got that running smoothly again.
And the rest of SystemWorks 2002 seems OK (HD virus scan, Norton
WinDoctor etc). So I'd like to fix NAV, especially as my subscription
doesn't expire until March 2005.

 

[johnf]

Where did you get the 75MB figure from?
The full SP2 is 266MB (which includes/replaces all previously downloaded
hotfixes), but 75MB still seems a bit light on to me.

 

[Guest]

Where did you get the 75MB figure from?
The full SP2 is 266MB (which includes/replaces all previously downloaded
hotfixes), but 75MB still seems a bit light on to me.

That's what was downloaded. I was up to date on all previous hotfixes, so
that seems realistic to me. Mostly seems to be working OK.

Can you help with either of my questions please?

 

[johnf]

No, sorry, I'd only be guessing.
All I know are these things.

I downloaded the full (266MB "I.T." version) - as I have cable with
unlimited download, so size is no problem to me.
I killed all running applications except the very basics in Task Manager.
I then ran & installed SP2 without any hassles at all.
As a matter of fact, several minor problems, such as the well recorded one
of when opening various apps, Win Explorer, My Docs etc., all icons & the
Taskbar would disappear from the Desktop, then refresh after a second or so
but with half the Systray 'icons' missing - that symptom has not appeared
since the SP2 installation, which was around a month ago.

Another thing I would never do is install a major update (and SP2 IS major)
while I had any traces of NAV on my system. Sure, you can kill anything
related to NAV in Task Manager, but it still doesn't stop it running in the
background - at least the last NAV I used did, that's why I opted for an
alternative AV.

 

[Ron]

Does SP2 fix the systray problem?

Ron

No, sorry, I'd only be guessing.
All I know are these things.

I downloaded the full (266MB "I.T." version) - as I have cable with
unlimited download, so size is no problem to me.
I killed all running applications except the very basics in Task Manager.
I then ran & installed SP2 without any hassles at all.
As a matter of fact, several minor problems, such as the well recorded one
of when opening various apps, Win Explorer, My Docs etc., all icons & the
Taskbar would disappear from the Desktop, then refresh after a second or
so but with half the Systray 'icons' missing - that symptom has not
appeared since the SP2 installation, which was around a month ago.

Another thing I would never do is install a major update (and SP2 IS
major) while I had any traces of NAV on my system. Sure, you can kill
anything related to NAV in Task Manager, but it still doesn't stop it
running in the background - at least the last NAV I used did, that's why I
opted for an alternative AV.

 

[johnf]

Depends what you mean by that.
It somehow fixed the crashing & losing half the Systray stuff after it does
its recovery bit.
IOW, it doesn't crash any more, so you don't lose your 'icons'

 

[Terry Pinnell]

Other problems emerged, plus general instability. I decided to revert
to SP1, which appears to be running OK again. If there's a next time
I'll use the 266 MB version (which I've now downloaded), instead of
doing it via WU (which downloaded 76 MB).

Thanks for the help.