Never stops scanning

[Larry B]

Best I can tell... (W2k SP4) the August 12 onslaught of updates killed my
Norton AV Corp Ed and WU. I have uninstalled those updates and uninstalled
NAV but now I cannot re-install NAV (Symantec Packager hangs) and WU just
scans endlessly. I was forced to uninstall NAV manually (per Symantec
instructions) as the uninstaller would hang, too. I have run AdAware, Spybot
, Trend Micro Virus (over the internet)
and the Windows Malicious Tool progs and we are clean, clean, clean.

What can I do to fix this??? Thanks, Lar

 

[Lanwench [MVP - Exchange]]

In

Best I can tell... (W2k SP4) the August 12 onslaught of updates
killed my Norton AV Corp Ed and WU. I have uninstalled those updates
and uninstalled NAV but now I cannot re-install NAV (Symantec
Packager hangs) and WU just scans endlessly. I was forced to
uninstall NAV manually (per Symantec instructions) as the uninstaller
would hang, too. I have run AdAware, Spybot , Trend Micro Virus (over
the internet)
and the Windows Malicious Tool progs and we are clean, clean, clean.

What can I do to fix this??? Thanks, Lar

I'd check with Symantec, or a forum devoted to NAV, honestly.
I wouldn't have uninstalled any critical updates, either - there's a reason
they were written and deployed.

 

[Larry B]

"Lanwench [MVP - Exchange]"

In

I'd check with Symantec, or a forum devoted to NAV, honestly.
I wouldn't have uninstalled any critical updates, either - there's a reason
they were written and deployed.

Thanks for the response. To make matters worse, the critical updates will
not manually reinstall either!!

 

[Lanwench [MVP - Exchange]]

In

"Lanwench [MVP - Exchange]"

In

I'd check with Symantec, or a forum devoted to NAV, honestly.
I wouldn't have uninstalled any critical updates, either - there's a
reason they were written and deployed.

Thanks for the response. To make matters worse, the critical updates
will not manually reinstall either!!

Ouch. I'd check your event logs. Got backups?

 

[Larry B]

"Lanwench [MVP - Exchange]"

In

"Lanwench [MVP - Exchange]"

In Larry B <[email protected]> typed:
Best I can tell... (W2k SP4) the August 12 onslaught of updates
killed my Norton AV Corp Ed and WU. I have uninstalled those updates
and uninstalled NAV but now I cannot re-install NAV (Symantec
Packager hangs) and WU just scans endlessly. I was forced to
uninstall NAV manually (per Symantec instructions) as the
uninstaller would hang, too. I have run AdAware, Spybot , Trend
Micro Virus (over the internet)
and the Windows Malicious Tool progs and we are clean, clean, clean.

What can I do to fix this??? Thanks, Lar

I'd check with Symantec, or a forum devoted to NAV, honestly.
I wouldn't have uninstalled any critical updates, either - there's a
reason they were written and deployed.

Thanks for the response. To make matters worse, the critical updates
will not manually reinstall either!!

Ouch. I'd check your event logs. Got backups?

There's more. Our backups are rotated every 7 days.. so, long gone. Also,
NAV has been putting a ton of things on the application log like files that
cannot be accessed during a scan (after I had already added a lot of
exclusions). So, occassionally I get a message that the app log is full and
to empty it. That was done on the Aug 14th, before we knew about NAV's going
disabled. In other words, we have nada.

Basically, I apparently cannot install/uninstall anything. Maybe that is a
place to start. Thanks, Lar

 

[Lanwench [MVP - Exchange]]

In Larry B <[email protected]> typed:

There's more. Our backups are rotated every 7 days.. so, long gone.
Also, NAV has been putting a ton of things on the application log
like files that cannot be accessed during a scan (after I had already
added a lot of exclusions). So, occassionally I get a message that
the app log is full and to empty it. That was done on the Aug 14th,
before we knew about NAV's going disabled. In other words, we have
nada.

Basically, I apparently cannot install/uninstall anything. Maybe that
is a place to start. Thanks, Lar

I think you ought to post a new message to a more relevant group, like
m.p.windows.server.general ...perhaps crosspost to m.p.win2000.general -
some 'fresh eyes' will see this and may have further suggestions.

NB: I personally like 2-week tape rotation schemes - full backup nightly.