XP SP2 blocks internet access


B

Bruce C

After installing SP2 to XP Home, I cannot get internet
service to either Explorer or to Outlook Express (or to
Norton live update). Disabling the firewall changes
nothing. Allowing all exceptions in firewall settings
changes nothing. I can "ping" websites and get responses
perfectly, but Explorer does not display web pages nor
can Outlook Express send/receive email. I have DSL
through Earthlink. Is there something OTHER THAN THE
FIREWALL in SP2 that interferes with access? It seems to
me that since disabling the firewall changes nothing that
the firewall is not the problem. When I first start the
computer, I can get one page to display in Explorer, but
it loads at the speed of dial-up rather than my DSL
normal. And after it loads, that's it. If I try to
refresh it, the page is not available. Any ideas?
Worked just fine till installation of SP2.
 
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M

M. Rajesh

Hi,

check if you have another inbuild firewall like PC-illin on ur computer. that might be the cause of ur internet problems.

It is usually a part of an antivirus software with the same name.
--
Regards
M. Rajesh
..Net and Windows Shell MVP
www.winxpsolution.com.
After installing SP2 to XP Home, I cannot get internet
service to either Explorer or to Outlook Express (or to
Norton live update). Disabling the firewall changes
nothing. Allowing all exceptions in firewall settings
changes nothing. I can "ping" websites and get responses
perfectly, but Explorer does not display web pages nor
can Outlook Express send/receive email. I have DSL
through Earthlink. Is there something OTHER THAN THE
FIREWALL in SP2 that interferes with access? It seems to
me that since disabling the firewall changes nothing that
the firewall is not the problem. When I first start the
computer, I can get one page to display in Explorer, but
it loads at the speed of dial-up rather than my DSL
normal. And after it loads, that's it. If I try to
refresh it, the page is not available. Any ideas?
Worked just fine till installation of SP2.
 

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