XP Shutdown Problem

[Roohbir Singh MBCS]

i have a machine running XP SP2 with all the relevant updates. i am facing
problem while shutting down the system. when i go for START>TURN OFF>SHUT
DOWN..... everything goes well till the computer reaches the screen which
reads 'windows is shutting down'. then the machine hangs on that screen and
i have to manually shut the computer down.
also, if the computer is idle for some time, it is turned off automatically,
and when i restart it it goes through the disk-check operation.
i was advised to download all the updates of XP which i did but still the
problem doesn't go.
can anyone help please? shall be really gratefull.

 

[Guest]

I have the same problem and I cannot run the defrag program either.

 

[Guest]

--
The Striazi

 

[S.Sengupta]

http://aumha.org/win5/a/shtdwnxp.htm

regards,
S.Sengupta[MS-MVP]

 

[Roohbir Singh MBCS]

thanks for the advice, sengupta. i know about this site. but it confuses me.
it says that the patch is included in sp1. but i already have sp2; so that
means that i have the patch???

http://aumha.org/win5/a/shtdwnxp.htm

regards,
S.Sengupta[MS-MVP]

i have a machine running XP SP2 with all the relevant updates. i am
facing problem while shutting down the system. when i go for START>TURN
OFF>SHUT DOWN..... everything goes well till the computer reaches the
screen which reads 'windows is shutting down'. then the machine hangs on
that screen and i have to manually shut the computer down.
also, if the computer is idle for some time, it is turned off
automatically, and when i restart it it goes through the disk-check
operation.
i was advised to download all the updates of XP which i did but still the
problem doesn't go.
can anyone help please? shall be really gratefull.

 

[Roohbir Singh MBCS]

i tried the advice on the website. as i wrote before that i have sp2 so the
first option i skipped.
the site goes on about how to de-select the option of welcome screen, which
i did. now when i try to shut down the computer, it hangs on a blue screen
after the message,' windows is shutting down'.
any help would be greatly appreciated.

http://aumha.org/win5/a/shtdwnxp.htm

regards,
S.Sengupta[MS-MVP]

i have a machine running XP SP2 with all the relevant updates. i am
facing problem while shutting down the system. when i go for START>TURN
OFF>SHUT DOWN..... everything goes well till the computer reaches the
screen which reads 'windows is shutting down'. then the machine hangs on
that screen and i have to manually shut the computer down.
also, if the computer is idle for some time, it is turned off
automatically, and when i restart it it goes through the disk-check
operation.
i was advised to download all the updates of XP which i did but still the
problem doesn't go.
can anyone help please? shall be really gratefull.

 

[S.Sengupta]

Several things you can follow:-
Scan your system with latest versions of spybot,search and
destroy;CWShredder,as well as with Adaware.Run them in Safemode.

Free online virus scan:-
http://housecall.trendmicro.com/

You could try the User Profile Clean Up Service:
http://support.microsoft.com/?id=837115

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

Also:-
How to Clear the Windows Paging File at Shutdown
http://support.microsoft.com/default.aspx?scid=kb;en-us;314834

regards,
S.Sengupta[MS-MVP]

i tried the advice on the website. as i wrote before that i have sp2 so the
first option i skipped.
the site goes on about how to de-select the option of welcome screen, which
i did. now when i try to shut down the computer, it hangs on a blue screen
after the message,' windows is shutting down'.
any help would be greatly appreciated.

http://aumha.org/win5/a/shtdwnxp.htm

regards,
S.Sengupta[MS-MVP]

Roohbir Singh MBCS wrote:

i have a machine running XP SP2 with all the relevant updates. i am
facing problem while shutting down the system. when i go for START>TURN
OFF>SHUT DOWN..... everything goes well till the computer reaches the
screen which reads 'windows is shutting down'. then the machine hangs on
that screen and i have to manually shut the computer down.
also, if the computer is idle for some time, it is turned off
automatically, and when i restart it it goes through the disk-check
operation.
i was advised to download all the updates of XP which i did but still the
problem doesn't go.
can anyone help please? shall be really gratefull.

 

[Roohbir Singh MBCS]

Thanks sen, I'll try all that u advised and get back. Thanks again.

Several things you can follow:-
Scan your system with latest versions of spybot,search and
destroy;CWShredder,as well as with Adaware.Run them in Safemode.

Free online virus scan:-
http://housecall.trendmicro.com/

You could try the User Profile Clean Up Service:
http://support.microsoft.com/?id=837115

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

Also:-
How to Clear the Windows Paging File at Shutdown
http://support.microsoft.com/default.aspx?scid=kb;en-us;314834

regards,
S.Sengupta[MS-MVP]

i tried the advice on the website. as i wrote before that i have sp2 so
the first option i skipped.
the site goes on about how to de-select the option of welcome screen,
which i did. now when i try to shut down the computer, it hangs on a blue
screen after the message,' windows is shutting down'.
any help would be greatly appreciated.

http://aumha.org/win5/a/shtdwnxp.htm

regards,
S.Sengupta[MS-MVP]

Roohbir Singh MBCS wrote:


i have a machine running XP SP2 with all the relevant updates. i am
facing problem while shutting down the system. when i go for START>TURN
OFF>SHUT DOWN..... everything goes well till the computer reaches the
screen which reads 'windows is shutting down'. then the machine hangs
on that screen and i have to manually shut the computer down.
also, if the computer is idle for some time, it is turned off
automatically, and when i restart it it goes through the disk-check
operation.
i was advised to download all the updates of XP which i did but still
the problem doesn't go.
can anyone help please? shall be really gratefull.