XP Service Pack 1 on disc

[Obvious]

I recently ordered XP Service Pack on disc from the
Microsoft website. They promptly took my money but never
sent me the disc and when I look for support online the
message I get has to do with them not knowing anything
about me. Does anyone know how I can talk customer
service and get a refund from these thieves?

 

[Jupiter Jones [MVP]]

How did you pay?
Credit card? Contact credit card company.
Also try here:
http://support.microsoft.com/?kbid=326246

If you think Microsoft are thieves after this one incident, I suggest
you go to Linux or another source you trust.
If there are other incidents that also support your belief that
Microsoft are thieves, why did you give your money?

 

[Bastet]

I recently ordered XP Service Pack on disc from the
Microsoft website. They promptly took my money but never
sent me the disc and when I look for support online the
message I get has to do with them not knowing anything
about me. Does anyone know how I can talk customer
service and get a refund from these thieves?

"Never sent the disc"? And how long, exactly, have you waited, pray? It says
to allow at least 30 days for delivery.