XP reboots when i plug in usb drive

M

melvinvernon

PC was working fine until yesterday, then when i plugged in a usb drive, the
pc automatically reboots.
 
M

Mark Adams

melvinvernon said:
I don't get the option to disconnect safely. As soon as I plug the usb drive
in, the system reboots. I have run a virus scan on the PC and on the drive
(on another PC), using several different products (symantec, avg, trendmicro)
with no viruses found. I plugged a different usb drive into the PC and it
did the same thing. I have updated the BIOS. I have updated the usb
drivers. The drive works fine in other PCs. I have plugged another usb
device in the pc (a usb mouse) and it just recognized the device with no
problem.
Click to expand...
Does the PC reboot once and come back to a desktop, or does it go into a
continuous loop of rebooting?
 
M

melvinvernon

I don't get the option to disconnect safely. As soon as I plug the usb drive
in, the system reboots. I have run a virus scan on the PC and on the drive
(on another PC), using several different products (symantec, avg, trendmicro)
with no viruses found. I plugged a different usb drive into the PC and it
did the same thing. I have updated the BIOS. I have updated the usb
drivers. The drive works fine in other PCs. I have plugged another usb
device in the pc (a usb mouse) and it just recognized the device with no
problem.
 
M

Mark Adams

melvinvernon said:
I think I have solved the problem... I ran an earlier restore point to a date
prior to the problem and now it recognizes my usb drive and does not restart.
Thanks for your assistance. That makes me think that the problem was
initiated when a Microsoft Update patch was installed. After I run another
Microsoft Update, if the problem returns, then I'll know for sure.
Click to expand...
Thanks for posting the resolution. Glad you got it fixed.
 
M

melvinvernon

I think I have solved the problem... I ran an earlier restore point to a date
prior to the problem and now it recognizes my usb drive and does not restart.
Thanks for your assistance. That makes me think that the problem was
initiated when a Microsoft Update patch was installed. After I run another
Microsoft Update, if the problem returns, then I'll know for sure.
 

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