XP reboot problem

[Guest]

I have a laptop with XP OS. Last night, it would not start correctly. It
would not start on safe mode, either. I tried all 5 safe mode options, and it
just keeps coming back to the screen for me to choose safe mode to start.
What's my problem and how can I fix it. Thanks.

 

[Maurice N ~ MVP]

If utterly unable to get into Safe mode, power off, power up after say 15 or so seconds, repeat F8 selective bootup & select "Last Known Good Configuration".

If no joy, be sure to try the "VGA" mode boot option.

Following is not a cure, but will give some information on what the problem area is.

When the pc is booting up (after the BIOS has done its POST test and
before Windows starts loading),
Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !

You will actually see "Disable automatic restart on system failure" as an option .
Select that and give it a try. This option is available if you have XP service pack 2.

You really need to see the STOP code because there is a fatal error condition.