XP Re-Install

[Guest]

I installed Norton internet security - firewall 2004 (demo version) but since
doing so i have been unable to connect to the internet. I then tried to
uninstall and got a message about bot being able to do so due to access
rights (i was logged in as administrator). I tried a number of things but
got the general idea that it needed to connect to the web to update the
product which in turn would let me un-install, in the end i had to roll back
XP to a previous date to try and get rid of the program.

I have done this succesfully but still cant access the internet.

I would like to re-install XP over the top of the previous version as i dont
want to loose any files/programs isntalled,will installing over the top solve
this type of problem.....?

Any ideas?

 

[Malke]

I installed Norton internet security - firewall 2004 (demo version)
but since doing so i have been unable to connect to the internet. I
then tried to uninstall and got a message about bot being able to do
so due to access
rights (i was logged in as administrator). I tried a number of things
but got the general idea that it needed to connect to the web to
update the product which in turn would let me un-install, in the end i
had to roll back XP to a previous date to try and get rid of the
program.

I have done this succesfully but still cant access the internet.

I would like to re-install XP over the top of the previous version as
i dont want to loose any files/programs isntalled,will installing over
the top solve this type of problem.....?

Any ideas?

Before you do a Repair Install (link to help with that follows), try
running LSPFix: http://www.cexx.org/lspfix.htm or if you have Service
Pack 2, you can open a command prompt (Start>Run cmd [enter] and type:

netsh winsock reset [enter]

Another thing to try is the System File Checker:

Start>Run sfc /scannow [enter]

And here is the link to information about Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Malke

 

[Bryan Martin]

See this KB article on nortons site.

http://service1.symantec.com/SUPPOR...h_solve.html&sone=npf_2004_tasks.html&tpre=ap

or for tinyurl
http://tinyurl.com/6kdvg


Bryan Martin
(e-mail address removed)