G
Guest
I have recently had to reinstall xp about 5 times. the most recent time, I
just started installing software. The install shield never came up, so i
tried to exit and had to resort to the task manager to end process. THen I
got "an error has occurred..." I reported the error and checked the details.
It suggested I install sp2. I clicked on windows update to install it, but
it froze also ("explorer.exe is not responding"...) and I sent another error
report ... checked details and suggestions... please install xp sp2... I
tried again and it happened again. I then entered the system restore
function through control panel. Click on system restore and "cannot find
entry point to sysytemrestore.....WYNSYS.dll... " so no system restore. Then
I rebooted.
Again, when I restarted, I tried Windows update, but no luck ... frozen "not
responding" so I tried other internet sites and they were ok. I ran Norton
Antivirus, and nothing. I tried windows update about 10 times. No luck, but
eventually I got in by using the microsoft website and searching for other
things, and by the roundabout route, I finally got to the install page for
sp2! so I installed service pack 2. When I hit "restart computer" at the
end of the installation, it rebooted and took me to the advanced boot
options, i.e, start windows in safe mode, safe mode networking/command
prompt/last known settings/normally. NONE of these started windows! Just
rebooted the computer and took me to the same "dos" screen again!
I really need help. I have had this problem for over a week in various
forms, installed Xp from reformat 7 times and have no idea where to go from
here.
just started installing software. The install shield never came up, so i
tried to exit and had to resort to the task manager to end process. THen I
got "an error has occurred..." I reported the error and checked the details.
It suggested I install sp2. I clicked on windows update to install it, but
it froze also ("explorer.exe is not responding"...) and I sent another error
report ... checked details and suggestions... please install xp sp2... I
tried again and it happened again. I then entered the system restore
function through control panel. Click on system restore and "cannot find
entry point to sysytemrestore.....WYNSYS.dll... " so no system restore. Then
I rebooted.
Again, when I restarted, I tried Windows update, but no luck ... frozen "not
responding" so I tried other internet sites and they were ok. I ran Norton
Antivirus, and nothing. I tried windows update about 10 times. No luck, but
eventually I got in by using the microsoft website and searching for other
things, and by the roundabout route, I finally got to the install page for
sp2! so I installed service pack 2. When I hit "restart computer" at the
end of the installation, it rebooted and took me to the advanced boot
options, i.e, start windows in safe mode, safe mode networking/command
prompt/last known settings/normally. NONE of these started windows! Just
rebooted the computer and took me to the same "dos" screen again!
I really need help. I have had this problem for over a week in various
forms, installed Xp from reformat 7 times and have no idea where to go from
here.