XP Professional not booting

[John Quattlebaum]

I purchased a Sony RS 420 with XP Home (whatever version
came loaded). Attempted to upgrade to XP Professional.
My company has an agreement with Microsoft to select
software on one home computer. I downloaded to the hard
drive, so there is no XP Professional CD now to attempt
to boot from.

The upgrade itself seemed to work without problems.
Rebooted immediately after the upgrade. When starting
up, however, the computer reboots gives the XP
Professional loading screen, goes grey to black to grey,
flashes an error in a windows box, then automatically
reboots. Repeats this process until power off.

After watching the error message several times, I believe
it reads: lsass.exe - not enough quota (on the "title"
blue bar in the box) then: Not enough memory or paging
is available to complete the specified operation.

There is never an opportunity to select start from last
restore/safe mode before it reboots itself.

The recovery disks I made are not working. When inserted
and booted, the recovery utility engages and seems to
work, then it ejects the CD (not DVD) and provides the
message: Please insert Recovery Disk 1. <OK> <Cancel> .
Insert/OK. Process repeats. Apparently it does not
recognize the CD as the recovery CD. It is the correct
CD.

Suggestions?

 

[Lady Layla]

What software did you download? Where did you download it from?



: I purchased a Sony RS 420 with XP Home (whatever version
: came loaded). Attempted to upgrade to XP Professional.
: My company has an agreement with Microsoft to select
: software on one home computer. I downloaded to the hard
: drive, so there is no XP Professional CD now to attempt
: to boot from.
:
: The upgrade itself seemed to work without problems.
: Rebooted immediately after the upgrade. When starting
: up, however, the computer reboots gives the XP
: Professional loading screen, goes grey to black to grey,
: flashes an error in a windows box, then automatically
: reboots. Repeats this process until power off.
:
: After watching the error message several times, I believe
: it reads: lsass.exe - not enough quota (on the "title"
: blue bar in the box) then: Not enough memory or paging
: is available to complete the specified operation.
:
: There is never an opportunity to select start from last
: restore/safe mode before it reboots itself.
:
: The recovery disks I made are not working. When inserted
: and booted, the recovery utility engages and seems to
: work, then it ejects the CD (not DVD) and provides the
: message: Please insert Recovery Disk 1. <OK> <Cancel> .
: Insert/OK. Process repeats. Apparently it does not
: recognize the CD as the recovery CD. It is the correct
: CD.
:
: Suggestions?
: