XP Pro SP2 and Outlook 2000

[mit]

I had to upgrade a brand new laptop (brand new as in I took
it out the box) from XP Home to XP Pro, I then installed XP
SP2, then checked and installed for latest updates. I then
loaded Office 2000 Std and all its updates.

The user uses Outlook as his main e-mail client, its is not
connected to an exchange server, he can receive and send
e-mail ok. The problem is that everytime he goes to delete
an e-mail outlook crashes. When he opens Outlook up again,
all those e-mailed he had just read are now showing as
unread again.

Any suggestions??

Tim

 

[mit]

I had to upgrade a brand new laptop (brand new as in I took it out the
box) from XP Home to XP Pro, I then installed XP SP2, then checked and
installed for latest updates. I then loaded Office 2000 Std and all its
updates.

The user uses Outlook as his main e-mail client, its is not connected to
an exchange server, he can receive and send e-mail ok. The problem is
that everytime he goes to delete an e-mail outlook crashes. When he
opens Outlook up again, all those e-mailed he had just read are now
showing as unread again.

Any suggestions??

Tim

Just an update for anyone that is interested, most of the
errors were related to outllib.dll, I have tried many of the
suggestions on the MS site and others to no avail. In the
end I replaced the version of outllib.dll on the laptop with
one from our main server. The version were different but no
illeffect have been noticed yet and its not crashing.

Tim

 

[Guest]

from your first post, I'd have reloaded Outlook... that would have replaced
your DLL - it appears to have been corrupted...

Might you have loaded anything AFTER Outlook? There may have been a program
that integrates that might have provided its own (changed) copy of the DLL...

Mark