XP Pro Security Center Started & Stopped

[Dale Gibble]

I am unable to start the Security Center in XP pro. The message says that
it started and stopped. What could be interferring?

 

[Malke]

I am unable to start the Security Center in XP pro. The message says that
it started and stopped. What could be interferring?

There's no way for us to know what could be interfering because you've told
us nothing about your computer. Quite a few security programs such as
Norton and McAfee have their own security centers and will disable the
Windows Security Center. This could be the reason. Or your computer could
be infected.

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

For more focused help, provide more details. See these links:

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Malke

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

 

[Dale Gibble]

I don't ever remember checking to see if the Security Center was working. I
just found out now that it was not and thought it odd. I think the machine
is clean of viruses and malware. I use Lavasoft, Adaware for malware and
Trend Micro Internet Security for viruses. There doesn't seem to be any
evidence of either.

 

[Malke]

I don't ever remember checking to see if the Security Center was working.
I
just found out now that it was not and thought it odd. I think the
machine
is clean of viruses and malware. I use Lavasoft, Adaware for malware and
Trend Micro Internet Security for viruses. There doesn't seem to be any
evidence of either.

You're still not really answering the question. Does Trend Micro Internet
Security have its own security console?

Malke

 

[Malke]

Yes, Trend Micro has its own security console. In other workstations,
when Trend Micro is installed, it registers in the Microsoft security
center as
the virus scanner of record. I have never seen a conflict between Trend
and Microsoft.

As best as I can recall of this rather elderly thread, the original question
was why XP's Security Center wasn't working. The answer is that Trend Micro
has its own Security Center which disables XP's Security Center. It isn't
that there is a "conflict" between XP and Trend Micro's software. Trend
Micro's software (and XP) is working as designed.

Malke