xp pro hangs at blue screen before logon

[lynette]

XP Pro installed on Dell Dimension 2400. The computer has
been up and running since Feb with no problems, the day
before yesterday it would not start up. It gets to the
screen just after the black screen and then hangs. No
error message. No new software has been installed. Last
know good configuration and safe mode gets to exactly the
same place. Tried scandisk from recovery console no
problems reported, checked for viruses and spyware and
nothing found. Any ideas what else I could try or what it
may be please?

regards
Lynette

 

[Will Denny]

Hi Lynette

Try disconnecting any hardware attached to your PC apart from the mouse,
keyboard and monitor then starting up.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| XP Pro installed on Dell Dimension 2400. The computer has
| been up and running since Feb with no problems, the day
| before yesterday it would not start up. It gets to the
| screen just after the black screen and then hangs. No
| error message. No new software has been installed. Last
| know good configuration and safe mode gets to exactly the
| same place. Tried scandisk from recovery console no
| problems reported, checked for viruses and spyware and
| nothing found. Any ideas what else I could try or what it
| may be please?
|
| regards
| Lynette

 

[Jim]

If you find an answer to this please let me know. I have
the exact same problem. The computer freezes sometimes
at the blue screen and sometimes before at the black
screen. I have to restart hard power off 2 or 3 times
before I can finally sign on.