XP Pro Freezes Randomly For Up To 30 Seconds And Then Carries On Again

[Tony Roberts]

I've just moved from 98SE to XP Pro and I'm getting intermittent
problems with the machine freezing (mouse,keyboard,etc) and then
several seconds later carries on working. When it unfreezes, it
carries out the button combinations i've done whilst frozen (eg Statup
menu, etc).

I've tried starting the task monitor whilst frozen to identify what's
hogging the CPU but that doesn't start up either until the computer
unfreezes.

I'm running XP Pro with all current driver/non-critical/critical
updates on a:

Athlon 2.6
256MB Ram
80GB HD
64MB Radeon VGA Card
PS/2 K/board & Mouse

Any advice you can offer would be appreciated as it is happening at
least 10 times a day now.

Thanks

Anthony

 

[Ronnie Vernon MVP]

I've just moved from 98SE to XP Pro and I'm getting intermittent
problems with the machine freezing (mouse,keyboard,etc) and then
several seconds later carries on working. When it unfreezes, it
carries out the button combinations i've done whilst frozen (eg Statup
menu, etc).

I've tried starting the task monitor whilst frozen to identify what's
hogging the CPU but that doesn't start up either until the computer
unfreezes.

I'm running XP Pro with all current driver/non-critical/critical
updates on a:

Athlon 2.6
256MB Ram
80GB HD
64MB Radeon VGA Card
PS/2 K/board & Mouse

Any advice you can offer would be appreciated as it is happening at
least 10 times a day now.

Recommendations:

Check the Event Viewer for possible information. Go to start/Run and type
eventvwr.msc and press OK. Click the 3 menu items on the left and look for
any "X" error messages. If any are found, double click the error entry to
see the details. If you find an error that is coincidng with the behavior,
click the Copy Icon on the details dialog screen and paste the error details
in a reply to this message.
----
Go to Start/Run and type msinfo32 and press OK. Click Components/Problem
Devices to check for possible hardware problems.

Check the following articles for troubleshooting.

How to Troubleshoot By Using the Msconfig Utility in Windows XP:
http://support.microsoft.com/?id=310560

How to perform a clean boot in Windows XP:
http://support.microsoft.com/?id=310353

A Description of the Safe Mode Boot Options in Windows XP:
http://support.microsoft.com/?id=315222

--
Regards,

Ronnie Vernon
Microsoft MVP
Windows Shell/User

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