XP Pro, Corrupted User Profile Problem

G

Guest

While running a virus scan, my XP Pro/SP2 machine suddenly rebooted, then I
got the corrupt user profile message. But instead of logging me on to a new
account, the logon screen with only my damaged profile came up. Clicking on
it starts a logon process, which almost immediately aborts, and logs off
again (i.e., back to the Welcome screen). Is there any way to get out of this
loop so I can log on and fix the corrupted profile?

Thanks,
D.
 
N

Nepatsfan

Have you tried logging on with the built in Administrator
account? You might want to try the following:
Restart you computer.
When the Windows Welcome screen appears hit Ctrl + Alt + Del
twice.
This should bring up the Logon to Windows dialog box.
Log on as Administrator.
You will have to create a new user account and copy your old
profile (minus the corrupted files) into your new profile.
Take a look at this article for the procedure:

http://support.microsoft.com/kb/811151

Good luck
 

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