XP pro 64 will not execute programs

[Terrym]

Hi

I switched my PC on yesterday and CHKDSK ran, made some changes,
rebooted and since then the majority of programs on my machine will
not run. I get a message that it failed to start because the
'application configuration is incorrect' and that a re-install may
cure it. I also get the same message when trying to run the
install.exe to re-install the program.

Chkdsk logged the following information:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 16/01/2009
Time: 07:54:01
User: N/A
Computer: AMD2
Description:
Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You may cancel
the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
Deleting orphan file record segment 4306.
Index entry x86_policy.5.82.Microsoft.Windows.Common-
Controls_6595b64144ccf1df_x-ww_65777D82 of index $I30 in file 0xa1
points to unused file 0x10d1.
Deleting index entry x86_policy.5.82.Microsoft.Windows.Common-
Controls_6595b64144ccf1df_x-ww_65777D82 in index $I30 of file 161.
Index entry X86_PO~1.CO~ of index $I30 in file 0xa1 points to unused
file 0x10d1.
Deleting index entry X86_PO~1.CO~ in index $I30 of file 161.
Index entry 5.2.3790.1830.policy of index $I30 in file 0x10ce points
to unused file 0x10d0.
Deleting index entry 5.2.3790.1830.policy in index $I30 of file 4302.
Index entry 523790~1.PO~ of index $I30 in file 0x10ce points to unused
file 0x10d0.
Deleting index entry 523790~1.PO~ in index $I30 of file 4302.
Cleaning up minor inconsistencies on the drive.
CHKDSK is recovering lost files.
Cleaning up 1383 unused index entries from index $SII of file 0x9.
Cleaning up 1383 unused index entries from index $SDH of file 0x9.
Cleaning up 1383 unused security descriptors.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

Now, whenever I try to run something, it logs sidebyside errors in the
event log to the effect that -

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 17/01/2009
Time: 09:49:51
User: N/A
Computer: AMD2
Description:
Dependent Assembly Microsoft.Windows.Common-Controls could not be
found and Last Error was The referenced assembly is not installed on
your system


I have searched in the C:\WINDOWS\WinSxS\Policies folder and the
x86_policy.5.82.Microsoft.Windows.Common-Controls_6595b64144ccf1df_x-
ww_65777D82 does not exist although some similarly named ones are
there.

From this I think that CHKDSK has deleted\removed files which has
caused the majority of my programs to stop working (even this message
has been posted using the 64 bit version of Internet Explorer because
the 32 bit one errors).

Can any one tell me how I can get things working again please because,
as it stands now, browsing the internet is all that it will allow me
to do?

 

[Terrym]

Hi

I managed to sort out the problem so I thought I'd put it here in case
anyone else had a similar problem.

I found a folder called 'x86_policy.5.82.Microsoft.Windows.Common-
Controls_6595b64144ccf1df_x-ww_65777D82' in 'C:\WINDOWS\WinSxS
\setuppolicies' with a policy file in it. I copied the whole folder
and contents into the 'C:\WINDOWS\WinSxS\Policies' folder and the
problem was cured.