XP patches update causing major performance problems

G

Guest

Hi,

I have an AMD64bit processor with 1 gig of RAM and XP Home SP2. Norton
Internet Security installed.

I recently applied about 8 security patches including the upgrade to IE7 to
my machine.

The result has been that the machine now runs really slowly - web pages take
20-30 seconds to load instead of 1-2 seconds and the machine is really
sluggish with lots of apparent disk I/O although the task manager says
nothing is happening.

All this has happened as a direct consequence of these patch installs.

Any ideas on what I should do? Any idea on which patch has caused this
problem so that I can rollback?

Regards,

Steve.
 
S

Shenan Stanley

Steve said:
I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
Norton Internet Security installed.

I recently applied about 8 security patches including the upgrade
to IE7 to my machine.

The result has been that the machine now runs really slowly - web
pages take 20-30 seconds to load instead of 1-2 seconds and the
machine is really sluggish with lots of apparent disk I/O although
the task manager says nothing is happening.

All this has happened as a direct consequence of these patch
installs.

Any ideas on what I should do? Any idea on which patch has caused
this problem so that I can rollback?

Disconnect from the Internet...
Have the installation media for Norton Internet Security available - with
any registration/installation keys/etc you might need to reinstall it (if
you still desire to) ready...
Uninstall Norton Internet Security (make sure the Windows XP firewall
re-enables before connecting to the Internet again) and reconnect to the
Internet.
Is the surfing any better?

* You did not mention what version of NIS - so I have no idea if it is
reacting to Internet Explorer 7 badly or not.

If that fails to do anything - I would next uninstall Internet Explorer 7
and let your system revert back to Internet Explorer 6. See if that fixes
things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
checked...)

After that - uninstall each of the updates you installed lately one at a
time. As there were not 8 this round that i know of - some may have been
from last month or before? In any case - you can see which ones you
recently installed in the Add/Remove programs control panel with "Show
Updates" checked. Remove one - reboot. Test..

When you find out which thing was causing the issue - come back and we can
figure out what happened.
 
D

DanR

I also have experienced a slow down but only when I access the display
monitor graphics program or right click the desktop. Delay of 15 - 20 sec
waiting for right click response is common.
WinXP home
MS firewall
AVG
Just scanned for spyware.
Recently turned autoupdate off because I don't want EI7 until it is
compatable with Websites I need. As a result, when I got the prompt to
download many updates which I suspect I had installed previously, I allowed
updates for Offfice 2003 and several security updates for WinXP, msxml, etc
but rejected Office XP & Office 2002 and EI7.

Following the suggestion to uninstall recent updates: well nothing is
recorded for yesterday or this month(November).

Checked "WindowsUpdate.log" and it found 16 updates on 11/26 & 11/27, but
they failed (WARNING: Send failed with hr = 80072ee2) plus "Error 0x80090017
occurred while downloading update;" and others
Not savy enough to get past that.

There are WinXP & Office updates dating back over a year. Now what do you
suggest?

Dan
 

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