xp network/internet issues

[mike]

I've been running 3 pcs (2 with XP-home and one XP-pro) on a belkin wireless network with Norton IS 2006 installed and configured for all three (allowing for a range of network addresses from 192.168.2.1 to ....199). Up until yesterday this worked fine. Internet access and networking works fine on two of them but on the third, although I can see the network, access is denied (ugh!!) and I cannot get internet access. The belkin54g connection says it is fine and the ip address looks reasonable (192.168.2.4) and is different from the others. I tried running the network connection wizard (using a portable hdd) again but it makes no difference. Oh, and XP-pro on that PC won't let me restore to a time when I know the network and internet access was working.

What is going on here? I've had problems with XP networking in the past but this one has me stumped!!??

Mike

 

[Chuck]

I've been running 3 pcs (2 with XP-home and one XP-pro) on a belkin wireless network with Norton IS 2006 installed and configured for all three (allowing for a range of network addresses from 192.168.2.1 to ...199). Up until yesterday this worked fine. Internet access and networking works fine on two of them but on the third, although I can see the network, access is denied (ugh!!) and I cannot get internet access. The belkin54g connection says it is fine and the ip address looks reasonable (192.168.2.4) and is different from the others. I tried running the network connection wizard (using a portable hdd) again but it makes no difference. Oh, and XP-pro on that PC won't let me restore to a time when I know the network and internet access was working.

What is going on here? I've had problems with XP networking in the past but this one has me stumped!!??

Mike

Mike,

Let's look at "browstat status" and "ipconfig /all" from each computer, so we
can diagnose the problem. Read this article, and linked articles, and follow
instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

 

[mike]

I've been running 3 pcs (2 with XP-home and one XP-pro) on a belkin wireless network with Norton IS 2006 installed and configured for all three (allowing for a range of network addresses from 192.168.2.1 to ....199). Up until yesterday this worked fine. Internet access and networking works fine on two of them but on the third, although I can see the network, access is denied (ugh!!) and I cannot get internet access. The belkin54g connection says it is fine and the ip address looks reasonable (192.168.2.4) and is different from the others. I tried running the network connection wizard (using a portable hdd) again but it makes no difference. Oh, and XP-pro on that PC won't let me restore to a time when I know the network and internet access was working.

What is going on here? I've had problems with XP networking in the past but this one has me stumped!!??

Mike

Mike,

Let's look at "browstat status" and "ipconfig /all" from each computer, so we
can diagnose the problem. Read this article, and linked articles, and follow
instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp


Hi Chuck (and group)

Here's the info as promised (bit of a faff getting it - does it always need to be so umm hands-on??). I've just got two of the PCs - home 2 (the main pc, connected by LAN) running XP-home SP2. And secondly, home1 (the one with the problem, running XP-pro. I couldn't get access to my daughter's pc as she's using it at the mo - suffice to say she's networked and running fine on the internet.

Home 2 (the ok one):


Windows IP Configuration



Host Name . . . . . . . . . . . . : home2

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Belkin



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-50-8D-EF-18-51

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : 04 January 2006 09:25:05

Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07



Status for domain BELKIN54G on transport \Device\NetBT_Tcpip_{D4346A48-AE63-4462-A7D6-2C56E1A30D3E}
Browsing is active on domain.
Master browser name is: HOME2
Master browser is running build 2600
1 backup servers retrieved from master HOME2
\\HOME2
There are 1 servers in domain BELKIN54G on transport \Device\NetBT_Tcpip_{D4346A48-AE63-4462-A7D6-2C56E1A30D3E}
There are 1 domains in domain BELKIN54G on transport \Device\NetBT_Tcpip_{D4346A48-AE63-4462-A7D6-2C56E1A30D3E}

Home1 (XPpro - the one with the problem)

Windows IP Configuration Host Name . . . . . . . . . . . . : home1 Primary Dns Suffix . . . . . . . : Node Type . . . .. . . . . . . . . : Mixed IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : BelkinEthernet adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : Belkin Description . . .. . . . . . . . . : 802.11g PCI Wireless Network Adapter Physical Address. . . . . . . . . : 00-11-09-F8-21-B7 Dhcp Enabled. . . . .. . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.4 Subnet Mask . . .. . . . . . . . . : 255.255.255.0 IP Address. . . . . . . . . . . .. : fe80::211:9ff:fef8:21b7%4 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 fec0:0:0:ffff::1%2 fec0:0:0:ffff::2%2 fec0:0:0:ffff::3%2 Lease Obtained. . . . . . . . . . : 04 January 2006 11:18:34 Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07Ethernet adapter Local Area Connection 6: Media State . . .. . . . . . . . . : Media disconnected Description . . . . . . . .. . . . : Bluetooth PAN Network Adapter Physical Address. . . . . .. . . . : 00-03-0D-00-00-01Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . .. . . . : fe80::5445:5245:444f%6 Default Gateway . . . . . . . . .. : NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Automatic Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface Physical Address. . . . . . . . . : C0-A8-02-04 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5efe:192.168.2.4%2 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2 fec0:0:0:ffff::2%2 fec0:0:0:ffff::3%2 NetBIOS over Tcpip. . . . . . . . : Disabled



Status for domain BELKIN54G on transport \Device\NwlnkNb
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.


Status for domain BELKIN54G on transport \Device\NetBT_Tcpip_{49E87A1F-CF8F-453E-B919-84D468A60745}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.


Status for domain BELKIN54G on transport \Device\NwlnkIpx
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Hope that all makes sense cos it makes no sense to me!!!

Thanks for your help

Mike W

 

[Chuck]

Mike,

Let's look at "browstat status" and "ipconfig /all" from each computer, so we
can diagnose the problem. Read this article, and linked articles, and follow
instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp


Hi Chuck (and group)

Here's the info as promised (bit of a faff getting it - does it always need to be so umm hands-on??). I've just got two of the PCs - home 2 (the main pc, connected by LAN) running XP-home SP2. And secondly, home1 (the one with the problem, running XP-pro. I couldn't get access to my daughter's pc as she's using it at the mo - suffice to say she's networked and running fine on the internet.

Hope that all makes sense cos it makes no sense to me!!!

Thanks for your help

Mike W

Mike,

Home1 has both IPV6 (aka Teredo Tunneling) and IPX/SPX (aka NWLink IPX/SPX).
Neither of those transports are necessary for Windows Networking (ie file
sharing) to work properly. Either of those transports may be causing your
problem. Please remove both components from the Local Area Connection -
Properties transports list.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

If any problems continue, please post updated "browstat status" and "ipconfig
/all" from each computer.

 

[mike]

Mike,

Let's look at "browstat status" and "ipconfig /all" from each computer, so we
can diagnose the problem. Read this article, and linked articles, and follow
instructions precisely:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp


Hi Chuck (and group)

Here's the info as promised (bit of a faff getting it - does it always need to be so umm hands-on??). I've just got two of the PCs - home 2 (the main pc, connected by LAN) running XP-home SP2. And secondly, home1 (the one with the problem, running XP-pro. I couldn't get access to my daughter's pc as she's using it at the mo - suffice to say she's networked and running fine on the internet.

Hope that all makes sense cos it makes no sense to me!!!

Thanks for your help

Mike W

Mike,

Home1 has both IPV6 (aka Teredo Tunneling) and IPX/SPX (aka NWLink IPX/SPX).
Neither of those transports are necessary for Windows Networking (ie file
sharing) to work properly. Either of those transports may be causing your
problem. Please remove both components from the Local Area Connection -
Properties transports list.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

If any problems continue, please post updated "browstat status" and "ipconfig
/all" from each computer.


Ohhh... did all that. At first I got no connection at all on restart (the pc just did nothing for 5 mins or so then showed no wireless connection at all). On shut-down/restart the connection came back but no network visible or internet connection... ( I haven't got time to go through the browstat or ipconfig palaver now - is there anything simple I can try before then?

Thanks for your patience so far..

Mike

 

[Chuck]

Mike,

Home1 has both IPV6 (aka Teredo Tunneling) and IPX/SPX (aka NWLink IPX/SPX).
Neither of those transports are necessary for Windows Networking (ie file
sharing) to work properly. Either of those transports may be causing your
problem. Please remove both components from the Local Area Connection -
Properties transports list.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

If any problems continue, please post updated "browstat status" and "ipconfig
/all" from each computer.


Ohhh... did all that. At first I got no connection at all on restart (the pc just did nothing for 5 mins or so then showed no wireless connection at all). On shut-down/restart the connection came back but no network visible or internet connection... ( I haven't got time to go through the browstat or ipconfig palaver now - is there anything simple I can try before then?

Thanks for your patience so far..

Mike

Mike,

When you make network changes, you need to make them slowly and deliberately,
and evaluate the results of the changes. An updated copy of "browstat status"
and "ipconfig /all" from each computer is part of the evaluation process. It's
hella easier to do things slowly than haphazardly, in the long run.

Let me know when you do have time to go through the browstat or ipconfig
palaver, and we'll continue.

 

[mike]

Hi Chuck

When you make network changes, you need to make them slowly and deliberately,
and evaluate the results of the changes. An updated copy of "browstat status"
and "ipconfig /all" from each computer is part of the evaluation process. It's
hella easier to do things slowly than haphazardly, in the long run.

ok once more: good pc (called home2, running xp-home)
Windows IP Configuration



Host Name . . . . . . . . . . . . : home2

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Belkin



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-50-8D-EF-18-51

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : 08 January 2006 16:34:39

Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07


Status for domain BELKIN54G on transport \Device\NetBT_Tcpip_{D4346A48-AE63-4462-A7D6-2C56E1A30D3E}
Browsing is active on domain.
Master browser name is: HOME2
Master browser is running build 2600
1 backup servers retrieved from master HOME2
\\HOME2
There are 1 servers in domain BELKIN54G on transport \Device\NetBT_Tcpip_{D4346A48-AE63-4462-A7D6-2C56E1A30D3E}
There are 1 domains in domain BELKIN54G on transport \Device\NetBT_Tcpip_{D4346A48-AE63-4462-A7D6-2C56E1A30D3E}


OK - for the 'bad pc (called home1, running winXP-pro):
Windows IP Configuration Host Name . . . . . . . . . . . . : home1 Primary Dns Suffix . . . . . . . : Node Type . . . .. . . . . . . . . : Mixed IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : BelkinEthernet adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : Belkin Description . . .. . . . . . . . . : 802.11g PCI Wireless Network Adapter Physical Address. . . . . . . . . : 00-11-09-F8-21-B7 Dhcp Enabled. . . . .. . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.4 Subnet Mask . . .. . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . .. : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 Lease Obtained. . . . . . . . . . : 08 January 2006 18:47:08 Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07


Status for domain BELKIN54G on transport \Device\NetBT_Tcpip_{49E87A1F-CF8F-453E-B919-84D468A60745}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Grateful for any help u can give

Mike W

 

[Chuck]

Hi Chuck

When you make network changes, you need to make them slowly and deliberately,
and evaluate the results of the changes. An updated copy of "browstat status"
and "ipconfig /all" from each computer is part of the evaluation process. It's
hella easier to do things slowly than haphazardly, in the long run.

ok once more: good pc (called home2, running xp-home)

Grateful for any help u can give

Mike W

OK, Mike, let's see where we are.
# Both computers on same subnet 192.168.2/24.
# Both computers in same workgroup BELKIN54G.
# Both computers running NBT.
# Neither computer running any gratuitous protocols or transports.
# Neither computer seeing the other.
# Home1 reporting no master browser.
# Home2 reporting itself as master browser.

The most likely cause of this problem would be a misconfigured or overlooked
personal firewall, but there are other possibilities too. LSP / Winsock
corruption is likely, but is not clearly indicated by symptoms. Concentrate on
personal firewalls or antivirus / antiworm protection.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

 

[mike]

Chuck wrote:

OK, Mike, let's see where we are.
# Both computers on same subnet 192.168.2/24.
# Both computers in same workgroup BELKIN54G.
# Both computers running NBT.
# Neither computer running any gratuitous protocols or transports.
# Neither computer seeing the other.
# Home1 reporting no master browser.
# Home2 reporting itself as master browser.

The most likely cause of this problem would be a misconfigured or overlooked
personal firewall, but there are other possibilities too. LSP / Winsock
corruption is likely, but is not clearly indicated by symptoms. Concentrate on
personal firewalls or antivirus / antiworm protection.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

After much messing around getting nowhere I used the traditional windoze troubleshooting approach... uninstalled the software and took out the PCI card. On putting back the card and rebooting XP, the wireless network was detected fine and installed the MSI software and drivers with no problems...

Network and internet connection is now up and running.

Hmmm... maybe it's better to go for the direct approach first rather than assume it's something complicated!!!???

Thanks for your interest in my problem

Mike

 

[Chuck]

Chuck wrote:

OK, Mike, let's see where we are.
# Both computers on same subnet 192.168.2/24.
# Both computers in same workgroup BELKIN54G.
# Both computers running NBT.
# Neither computer running any gratuitous protocols or transports.
# Neither computer seeing the other.
# Home1 reporting no master browser.
# Home2 reporting itself as master browser.

The most likely cause of this problem would be a misconfigured or overlooked
personal firewall, but there are other possibilities too. LSP / Winsock
corruption is likely, but is not clearly indicated by symptoms. Concentrate on
personal firewalls or antivirus / antiworm protection.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

After much messing around getting nowhere I used the traditional windoze troubleshooting approach... uninstalled the software and took out the PCI card. On putting back the card and rebooting XP, the wireless network was detected fine and installed the MSI software and drivers with no problems...

Network and internet connection is now up and running.

Hmmm... maybe it's better to go for the direct approach first rather than assume it's something complicated!!!???

The simplest approach is always the one that fixes the problem. The trouble is,
you don't always know what the fix is, until the problem is fixed.

Thanks for reporting your results.