XP(KB824146)

[Joseph C Klutz]

This alert downloades to my computer but will not
install! Has anyone else had the same problem? Microsoft
has been no help with all their sites and response by
telephone is impossible.

I am frusted and open to any suggestions.

Joe K

 

[Nicholas]

Joe --

Perform a search on your hard drive for: KB824146.log
When you find it, please post the log here:

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Nicholas

-----------------------------------------------------------------------


| This alert downloades to my computer but will not
| install! Has anyone else had the same problem? Microsoft
| has been no help with all their sites and response by
| telephone is impossible.
|
| I am frusted and open to any suggestions.
|
| Joe K

 

[Chris]

I can download it, but when it goes to install it crashes
the system.

Chris

 

[Jupiter Jones [MVP]]

Joe;
Can you please post the update log?
C:\Windows\Windows Update.log

 

[Jupiter Jones [MVP]]

Joe;
I gave the wrong file.
Post this:
c:\windows\KB824146.log

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html