XP Home won't boot up

G

Guest

Hi all, help appreciated.
Following an interruption of power during an update download. My Son's PC,
running XP Home, won't boot up to the OS. It appears to be in a boot up loop
and won't respond to a safe mode boot or 'last good config boot'.
I have located the manufacturers recovery CD and enabled a boot up from CD
in the bios. But there is no repair option, so if I proceed with the supplied
recovery CD all the collected pictures and files on the PC will be lost !
Can anyone tell me if there is a repair option that I can download from
somewhere.
So I could burn this to a CD and try and run the repair option so I could
'save' the files/pictures.
 
L

Larry Samuels

Sorry, there is no downloadable repair option. You will need to create a
bootable cd using BartPE with cd writer support.
An easier option is to take the pc to a qualified tech who can recover your
data before wiping/reloading the system.

--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone-
 
M

Maurice N ~ MVP

Hello Carl,

True enough there's no downloadable repair option. And I have a concern, if the interruption occurred while the registry was being updated.

Following a power interruption (in the past) I'd found that running CHKDSK to be helpful.

Given you only have a manufacturer's recovery CD, then, as long as your pc has a diskette drive,
Get & use the Microsoft XP setup diskettes, then run CHKDSK.


Obtaining Windows XP Setup Boot Disks MS-KB Article 310994
<http://support.microsoft.com/default.aspx?kbid=310994>

{The site requires login with a Passport account}.

You need to do 1 download. Follow instructions. This process makes a set of 6 diskettes

Get the version that is proper to your edition of XP, and to the service pack on it. (e.g., if your Windows is on XP service pack 2, get the set for service pack 2. Also, if you have Home edition, get the one for Home).

(It goes without saying, you need to do the download & create the diskettes on a working pc).

Obviously, you need to mark each diskette (1 to 6) so you know which is which. <g>
- -
Run CHKDSK /P from within the XP Recovery Console !

Set pc BIOS to boot from diskette drive. Place diskette #1 in drive. Reboot pc.
Once diskette 1 is loaded, you'll be prompted to load the rest of the set ( one by one).

The intent here is not to setup Windows XP, but rather to be able to get to a point where the RECOVERY CONSOLE can be selected.

Select the first option R Repair/Recovery Console. Select your Windows partition by number. Usually it is 1 .
(Jim, your IBM notebook may have the Windows o.s. on partition 2 ! )

Login to XP with administrator password. (If there is no password, press TAB key, and press Enter).

Then run CHKDSK /P from the command line. (In Recovery Console /P replaces /F ).

Run it once (or repeat) until it shows no errors.
Run CHKDSK for each drive on your system.
CHKDSK /P :X where X is letter for disk drive

When you do log in to Recovery Console, & run CHKDSK ---it ** will complain ** about "missing AUTOCHK.exe".
This is where you point it ---you'll need to type it ---
C:\WINDOWS\SYSTEM32 (then press Enter-Key)

Note: Your pc may have Windows at \WINNT .... if so, point to C:\WINNT\SYSTEM32


To exit the Recovery Console, use the EXIT command.

Then remove diskette, restart the computer. Then see if you can login.

References for Recovery Console:
Description of the Windows XP Recovery Console - Article ID 314058
http://support.microsoft.com/default.aspx?kbid=314058



IF and only if this does not work, you may try to the following:

The MS Knowledge Base article noted below, may help in restoring a "prior XP
System Restore point", in the case where you are unable to do this from a
Windows session. This article describes how to start the System Restore
tool when you are unable to start your Windows XP-based computer normally or
in Safe mode.
You may be able to do it from a "special command prompt"... "Safe Mode with Command Prompt".

It would seem the requirements would be:
1. You had restore point(s) from before. (Which also means System Restore is active on your XP.)
2. You have to be able to "selectively" bootup your pc into "Safe mode with command prompt".
3. Follow the directions to use "rstrui.exe" the XP System Restore program.

HOW TO: Start the System Restore Tool from a Command Prompt ( 304449)
http://support.microsoft.com/kb/304449/

Let us know about the results.
 
J

Jerry

Most likely, your system files are on a hidden partition. When you start
your pc, watch for the option to recover. You may be able to clean things
up without losing anything. Once you are up and running again, remember to
BACKUP. 1 gig usb scandisks are so inexpensive. So are CDs and DVDs.
 
G

Guest

Thanks for your advice Maurice.
I had explored your first suggestion, but the effected PC has no floppy
drive - it has a media drive for reading any number of smart/flash cards and
USB 2.0 ports but no floppy drive ! I had tried to use the former programme
you mention from a USB dongle with no success. Which is why I was asking
about a recovery programme I could burn to CD and boot from that.
Secondly, I'm led to believe XP Home has no restore utility ? Assuming I
could ever access it ! Bloody annoying............
 
M

Maurice N ~ MVP

No floppy. bloody h..... and without a regular or OEM XP CD, that knocks out doing a BartPE CD.
Like Larry said, take it to a qualified tech.

If you did have an XP CD, you could make a BartPE.
http://www.nu2.nu/pebuilder/
 

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