XP Home internet connection extremely slow

[Larry]

Good morning;

Begining earlier this week, our internet connection has
become extremely slow. Loading google.com takes about 3
to 4 minutes.

A friends latptop can connect and is fast using the same
cable and configuration. No software or hardware has
been added, connections and cables are fine, internet
connections were deleted and reinstalled using NCW, WinXP
Home was reinstalled on reccomendation of Comcast, NIC
tested and drivers ok.

Can ping gateway, ipconfig lists IPs Comcast says are ok,
but when ping is used on sayd google.com, IP comes back
quick and 2 or 3 packets are lost. Tried with firewall
on and off.

Any suggestions would be greatly appreciated.
..

 

[Guest]

-----Original Message-----
Good morning;

Begining earlier this week, our internet connection has
become extremely slow. Loading google.com takes about 3
to 4 minutes.

A friends latptop can connect and is fast using the same
cable and configuration. No software or hardware has
been added, connections and cables are fine, internet
connections were deleted and reinstalled using NCW, WinXP
Home was reinstalled on reccomendation of Comcast, NIC
tested and drivers ok.

Can ping gateway, ipconfig lists IPs Comcast says are ok,
but when ping is used on sayd google.com, IP comes back
quick and 2 or 3 packets are lost. Tried with firewall
on and off.

Any suggestions would be greatly appreciated.
..


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