XP Home & hacktool

G

Guest

Today as I always do on a weekly basis I updated then ran Norton antivirus
and for the firsttime in a long time it said " Hack tool Virus" had been
found, it couldn't repair so gave me the option to quarantine it, which I've
done, but how do
I remove it or by quarantining have I done enough?

When Norton found Hack Tool Virus it it was in C:\Documents and
Settings\Sandal\local settings\temporary internet
files\content.IE5\SDYRO1YJ\4[1].jpg, so I cleared my temporary internet
files, cookies and so on

I also ran upto date Spybot. Adware, Microsoft-AntiSpy, it's found nothing.

None of the above scans was done in safe mode, have I done enough, is the
infected file safe/removed or do I need to go further.
 
J

jopa66

You are safe by following the procedure you mentioned. Once in quarantine
the file is now harmless. Norton does have a way to delete items from there
but, I'm not certain of the procedure. Perhaps someone else can advise if
you can't find it. Running your scans in Safe Mode is not always necessary,
more important if the virus/spyware have penetrated your defenses. This
appears to be an unwanted file picked up while browsing. Since Norton did
not find it anywhere else on your system you are probably OK. A Safe Mode
scan wouldn't hurt or you can do an online virus scan for a second opinion.

Trendmicro
http://housecall.trendmicro.com/

BitDefender
http://www.bitdefender.com/scan/licence.php

RAV AntiVirus
http://www.ravantivirus.com/scan/

eTrust Antivirus
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
 
D

David H. Lipman

From: "Sandal" <[email protected]>

| Today as I always do on a weekly basis I updated then ran Norton antivirus
| and for the firsttime in a long time it said " Hack tool Virus" had been
| found, it couldn't repair so gave me the option to quarantine it, which I've
| done, but how do
| I remove it or by quarantining have I done enough?
|
| When Norton found Hack Tool Virus it it was in C:\Documents and
| Settings\Sandal\local settings\temporary internet
| files\content.IE5\SDYRO1YJ\4[1].jpg, so I cleared my temporary internet
| files, cookies and so on
|
| I also ran upto date Spybot. Adware, Microsoft-AntiSpy, it's found nothing.
|
| None of the above scans was done in safe mode, have I done enough, is the
| infected file safe/removed or do I need to go further.
|

There are anti virus News Groups specifically for this type of discussion.

microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

Quarantining a file pulls the file out of the working OS and safely tucks the file away.
The infector is rendered impotent while in quarantine. The objective is to determine if it
is a False Positive declaration. If a file is falsely declared as an infector, it can be
pulled out of quarantine and restored to its original location. If after time it is deemed
the declaration was indeed correct, the quarantine can be dumped.

MS anti spyware, SpyBot S&D and Ad-aware will not detect and handle a Symnatec detected
Hacktool virus/Trojan. You would have to use another anti virus "On Demand" scanner for
verification. Either a locally installed one or an Online AV scanner.

The following Multi AV Scanning Tool can be used in this role...


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *
 
G

Guest

dont forget that if system restore is turned on that there is a copy of the
virus in the restore point. yet another reason to rely on a good backup
routine instead of the restore function.

David H. Lipman said:
From: "Sandal" <[email protected]>

| Today as I always do on a weekly basis I updated then ran Norton antivirus
| and for the firsttime in a long time it said " Hack tool Virus" had been
| found, it couldn't repair so gave me the option to quarantine it, which I've
| done, but how do
| I remove it or by quarantining have I done enough?
|
| When Norton found Hack Tool Virus it it was in C:\Documents and
| Settings\Sandal\local settings\temporary internet
| files\content.IE5\SDYRO1YJ\4[1].jpg, so I cleared my temporary internet
| files, cookies and so on
|
| I also ran upto date Spybot. Adware, Microsoft-AntiSpy, it's found nothing.
|
| None of the above scans was done in safe mode, have I done enough, is the
| infected file safe/removed or do I need to go further.
|

There are anti virus News Groups specifically for this type of discussion.

microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

Quarantining a file pulls the file out of the working OS and safely tucks the file away.
The infector is rendered impotent while in quarantine. The objective is to determine if it
is a False Positive declaration. If a file is falsely declared as an infector, it can be
pulled out of quarantine and restored to its original location. If after time it is deemed
the declaration was indeed correct, the quarantine can be dumped.

MS anti spyware, SpyBot S&D and Ad-aware will not detect and handle a Symnatec detected
Hacktool virus/Trojan. You would have to use another anti virus "On Demand" scanner for
verification. Either a locally installed one or an Online AV scanner.

The following Multi AV Scanning Tool can be used in this role...


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *
 
D

David H. Lipman

From: "Tinman77865" <[email protected]>

| dont forget that if system restore is turned on that there is a copy of the
| virus in the restore point. yet another reason to rely on a good backup
| routine instead of the restore function.

That's a very good point. But I think you should should have said ...
"yet another reason to rely on a good backup routine in conjunction with the restore
function."

The System Restore cache is a valuable tool and it shouldn't be excluded.
 

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