Hi MowGreen,
I followed your instruction, but still failed to installed all the
updates.
The updates are:
Security Update for the 2007 Microsoft Office System (KB956828)
Security Update for Microsoft Word Viewer 2003 (KB956366)
Security Update for the 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Excel Viewer 2003 (KB958434)
Office Genuine Advantage Notifications (KB949810) en-us
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family
Update (KB951847) x86
The error code are: 0x643 and 0x80070643.
The following is part of the Window Update Log generated:
009-01-31 14:34:11:187 1092 1144 Agent update
{BBD772FB-DD2A-4733-A980-58933C18A0B3}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{FF2A96FB-CC89-4E5E-83B2-7D48AA179840}.101 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{F76DD1FB-2A05-4797-A002-A89B4E228FAF}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{327901FC-F067-4ADD-8298-4C51F61583FB}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{9CCE29FC-DBC3-4CFB-85AE-634289DF4F5B}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{C96C35FC-A21F-481B-917C-10C4F64792CB}.101 is a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{3CC048FC-E0CC-441E-B983-36DDBE48E0ED}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{7B7F7AFC-2C89-419C-A7AA-1A110CCFF13D}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{E8B1F7FC-32C4-44B6-91B3-DFD6489B9A74}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{58E7FFFC-88CB-4A5B-80C6-D1C9B368501F}.107 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{03C710FD-66B0-4498-BC44-ACCD8DF186B7}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{B35B57FD-033D-4DBA-9CA2-ED17D324A020}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{426557FD-49BC-4A9E-BC43-6E42605A566A}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{1FF75EFD-4045-4558-93CE-E4338871B710}.103 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{32B283FD-179E-4490-8802-D4676129B8D3}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{9C9989FD-9A87-4AA1-A4D2-77189D94A553}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{080685FE-416B-442E-AAE3-F5F5AA9BC078}.101 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{F49E86FE-C3B6-4ABB-82A8-1D918E885D55}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{EDABB0FE-1B6A-478B-806B-7FFFD044B2EE}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{F905E1FE-A514-4E8E-8430-9F002336E734}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{5CBFF1FE-B233-4E48-A10C-401270C53276}.100 is a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{DEC117FF-719D-47EF-A471-D08F0000992E}.101 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{9B2821FF-BD9A-4B86-A100-69BEE0162742}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{769726FF-6E0E-4272-BF53-B1FDBB74B98E}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 Agent update
{B627A8FF-19CD-45F5-A938-32879DD90123}.100 is NOT a generic match
2009-01-31 14:34:11:203 1092 1144 DtaStor Timer queue timer was deleted
2009-01-31 14:34:11:203 1092 1144 DtaStor Store locked. Internal lock
count
is 1
2009-01-31 14:34:11:203 1092 1144 DtaStor CSusEseSessionWrap ref count at
1
2009-01-31 14:34:11:203 5428 16d0 DtaStor Attempting to open table
tbHiddenUpdates
2009-01-31 14:34:11:203 5428 16d0 DtaStor Opened table: tableid: 39584560
2009-01-31 14:34:11:203 5428 16d0 DtaStor Attempting to open table
tbUpdates
2009-01-31 14:34:11:203 5428 16d0 DtaStor Opened table: tableid: 39584288
2009-01-31 14:34:11:203 5428 16d0 DtaStor Attempting to open table tbFiles
2009-01-31 14:34:11:203 5428 16d0 DtaStor Opened table: tableid: 39584016
2009-01-31 14:34:11:203 5428 16d0 DtaStor Attempting to open table tbEula
2009-01-31 14:34:11:203 5428 16d0 DtaStor Opened table: tableid: 39583744
2009-01-31 14:34:11:203 5428 16d0 DtaStor Transaction begun. sesid
02550320.
Nesting: 0
2009-01-31 14:34:11:203 5428 16d0 DtaStor CSusEseSession reference count
at
4 2009-01-31 14:34:11:234 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:234 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:234 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:234 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:234 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:234 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:390 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:453 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:453 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:453 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:453 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:453 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:593 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:593 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:593 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:593 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:593 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update file data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update handler specific
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:609 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update handler specific
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:625 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update file data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update handler specific
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:796 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:796 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:937 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:937 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:937 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:937 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:937 5428 16d0 DtaStor Fetching update file data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update handler specific
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update file data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update handler specific
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:968 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:968 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:984 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching default language &
language list
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:11:984 5428 16d0 DtaStor JetSeek failed to find a record
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:11:984 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching core update data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching update applicability
data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching update relationship
data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching EULA id
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching update core property
data
2009-01-31 14:34:12:062 5428 16d0 DtaStor Fetching core update data
I hope that could give you a better understanding of the problem.
Thanks and really looking forward for a solution.
Best Regards
Low
=====================================================
Hi Low,
When did this issue start happening ... was it right after installing
Windows XP SP3 ?
For that issue, open a command prompt [ Start > Run > type in cmd >
click OK or press Enter or Start > (All) Programs > Accessories > System
Tools > Command Prompt]
At the prompt, type in the below *exactly* as written including the
spaces, pressing Enter after each command
net stop wuauserv
regsvr32 wups2.dll
net start wuauserv
exit
Restart the system and see if it can install updates now.
IF this issue is not connected to the application of SP3, then please
post the *last* 50 lines of the WindowsUpdate.log [WU.log] into your
reply.
Start > Run > type in windowsupdate.log
Click OK or press Enter.
Once the log opens scroll all the way to the bottom for the most recent
entries.
If there are no FATAL errors listed in the last 50 or so lines, please
continue upwards until you find one [some].
Post that section and include a few entries prior to and after the FATAL
error: How to Read the Windows Update log
http://support.microsoft.com/kb/902093
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
Mr. Low said:
Hi,
I have problem in installing Window Updates recently. Updates were
sucessfully downloaded but failed to be installed. The error message is
"Updates were not installed" No other reasons were given. I am using
genuine MS XP OS, Can someone knowledgable show me how to fix this
problem ? Without those update my PC is now very vulnarable for virus.
Thanks
Low
Low