XP Home - Failed to install Modem Interface Window Updates

[Mr. Low]

Hi,

I have recently swithed to Mobile Broadband for my DEsktop PC using an
Alcatel X060s HSPD Modem.

On running Window update after adding the harware, It reveled that I need to
install the following updates.

Modem Interface - Other hardware - Application1 interface
Modem Interface - Other hardware - Application2 interface
Modem Interface - Other hardware - Modem Interface

However after initialization, all the 3 updates above failed to be
installed, May I know why and how to overcome it ?

Thanks

Low

 

[PA Bear [MS MVP]]

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

Assuming you're not having any connection problems:

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect the three (3) hardware updates and hide them
("Don't show me this update again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)