XP Home dialup disconnection

[Echy]

Hello

Trying to figure out why a computer running Windows XP Home with a
dial up internet connection keeps turning off when someone dials the
telephone number.

I have added the service providers "disable call waiting" numbers to
the start of the ISP's dial up number. The disconnection continued and
now each time we test-dial the phone number from another phone line it
still disconnects the line and reboots the computer.

I have re-checked that the disabling "string" is correct many times.

Any help appreciated.

Regards
Echy
Melbourne Australia
About Melbourne: www.thatsmelbourne.com.au
About Commonwealth Games Melbourne March 2006: www.melbourne2006.com.au

 

[Sharon F]

Hello

Trying to figure out why a computer running Windows XP Home with a
dial up internet connection keeps turning off when someone dials the
telephone number.

I have added the service providers "disable call waiting" numbers to
the start of the ISP's dial up number. The disconnection continued and
now each time we test-dial the phone number from another phone line it
still disconnects the line and reboots the computer.

I have re-checked that the disabling "string" is correct many times.

Any help appreciated.

Regards
Echy
Melbourne Australia
About Melbourne: www.thatsmelbourne.com.au
About Commonwealth Games Melbourne March 2006: www.melbourne2006.com.au

Do you have call waiting service from the phone company? If yes, double
check with them for the "string" needed to disable call waiting. Most of
the time it is *70 but can vary. Enter the necessary characters into the
call waiting setting of the connection. May need to repeat these steps and
enter the same information in the Phone/Dialing screens in Control Panel.

 

[Echy]

Do you have call waiting service from the phone company? If yes, double
check with them for the "string" needed to disable call waiting. Most of
the time it is *70 but can vary. Enter the necessary characters into the
call waiting setting of the connection. May need to repeat these steps and
enter the same information in the Phone/Dialing screens in Control Panel.

Thanks for your reply. Yes I have call waiting but I have entered the
string - but only in one place, so I will try your suggestion about
doing it in two spots.

Thanks
Echy