XP Home Addition - A suspect product

[Ernest Reis]

I have had a HP Pavilion for a year and a half with XP
Home Edition as its operating system. I have also
received the usual Microsof updates. One update, when
install completely locked my out of my computer. I would
like to have reponses to the following.
1) How do I uninstall the program that allows updates to
download into my computer.
2) What is the most cost effective way to install another
operating system to replace the XP Home Edition.
3) Is there a lemon law that effectively forces a
manufacture and seller of software to replace defective
products.

 

[Jupiter Jones [MVP]]

Ernest;
1. Disable:
Right click My Computer, click Properties, click "Automatic Updates"
tab.
Check/uncheck as appropriate.
2. Depends on the OS.
Be sure the new OS has drivers for your current hardware.
3. Depends on your locality.
However it is probably a problem with corrupted files or maybe but
unlikely hardware.