I think i have two solutions:
1:
The easiest way to see if an installation is running is by rightclickin on
your taskbar and selecting task manager, wich is a program, it pops up and
there are a few tabs that you can scroll around in. Click on the process tab,
then wait for the list to populate, you can organize the processes by
clicking on one of the tabs directly above the names of the processes,
"process, user name, session, etc." click on the user name so it will
organize by "OWNER" or "SYSTEM" and "NETWORK SERVICE"
If you've never used the taskmanager I would highly reccomend it for closing
program that might be running silently, or programs that you cant see.
Here is what I want you to do now that you have the manager opened, look
around for any processes that might contain a certain name or part of a name
that could be anything related to installing, or you're device. click end
process, if there is another installation that starts up automaticly when you
boot, and you cant see it this is the place to go. Dont worry if you end a
process that you shouldn't have everything will start back up on your next
boot.
Solution 2: The problem might also be when you start the device application
and want to install the software needed another comes up like maybe a
different software installer from maybe a cd that came with the device.
Heres another procedure that might help, get your devices packaging or box
and read the instructions, sometimes you have to install the software before
you put the device in your system. There might be an installer for your
device maybe on a cd that came with your device. Use that one if you can.
Check the task manager as you start to install the device, something might be
linked to open up when you start the installation.
If nothing above works the last thing you could try to do is start into safe
mode and try to install. Normally you pres f8 rapidly while your computer
starts to go to a screen with a list of boot options.
Hope you get your problem fixed and that this was helpful.
But the problem with two installers sounds to me like either the installer
comes up at initial boot and crashes, so you never see it, or that when
windows pops up the default installer it also pops up maybe a software
installer that could come with the product.
