Found New Hardware Wizard

J

JudyH

I have XP Pro. Every time I try to install a new USB device, the software
loads fine, the PC recognises new hardware, but the Wizard says it can't
install the hardware cos it can't find the software. What's going on? And
what can I do to fix it?

Thanks.
 
P

Paul

JudyH said:
Any USB device. And yes, the software instals OK - see my original email!

JudyH

It helps if you concentrate on a particular type of USB device, to
reduce the number of variables. For example, say you plugged in a USB
webcam. I have a webcam, so I could reproduce what happens on a working
case. Or, if you had a USB flash stick, a lot of us will have one of those,
and it should work "out-of-the-box".

Your system may have a C:\WINDOWS\setupapi.log file. On my system, the last
USB device to be plugged in, is a Logitech webcam. The Logitech software is
not installed, and I'm relying on the fact the camera is UVC class, to do
some small fraction of its normal functions. You'll notice here, the OS finds
a match in an INF file "usbvideo.inf", and that is where it figures out
what files it needs and so on.

[2009/07/16 23:32:38 2696.2046 Driver Install]
#-019 Searching for hardware ID(s): usb\vid_046d&pid_0990&rev_0008&mi_00,usb\vid_046d&pid_0990&mi_00
#-018 Searching for compatible ID(s): usb\class_0e&subclass_03&prot_00,usb\class_0e&subclass_03,usb\class_0e
#-198 Command line processed: "C:\WINDOWS\system32\mmc.exe" C:\WINDOWS\system32\devmgmt.msc /s
#I063 Selected driver installs from section [USBVideo] in "c:\windows\inf\usbvideo.inf".
#I320 Class GUID of device remains: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}.
#I060 Set selected driver.

The SP3 cabinet file has a few of the USB files, but the rest likely came
from the installer CD i386 folder.

C:\WINDOWS\Driver Cache\i386\sp3.cab

usb101et.sys
usb8023x.sys
usbaudio.sys
usbcamd.sys
usbcamd2.sys
usbccgp.sys
usbehci.sys
usbhub.sys
usbintel.sys
usbohci.sys
usbport.sys
usbprint.sys
usbscan.sys
usbser.sys
usbstor.sys
usbuhci.sys
usbui.dll
usbvideo.sys

C:\WINDOWS\inf (these files are used to match the VID/PID)

usb.inf
usbport.inf
usbprint.inf
usbstor.inf
usbvideo.inf

C:\WINDOWS\system32\drivers

usb8023.sys
USBAUDIO.sys
usbcamd.sys
usbcamd2.sys
usbccgp.sys
usbd.sys
usbehci.sys
usbhub.sys
usbintel.sys
usbport.sys
USBSTOR.SYS
usbuhci.sys
usbvideo.sys

C:\WINDOWS\system32\dllcache

usb101et.sys
usb8023.sys
usb8023x.sys
usbaudio.sys
usbcamd.sys
usbcamd2.sys
usbccgp.sys
usbd.sys
usbehci.sys
usbhub.sys
usbintel.sys
usbmon.dll
usbohci.sys
usbport.sys
usbprint.sys
usbscan.sys
usbser.sys
usbstor.sys
usbuhci.sys
usbui.dll
usbvideo.sys

So that is a sampling of what is on my WinXP 32 bit SP3 system,
in terms of files. Chances are, something else is broken.

Paul
 

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