XP "Help and Support Center" index and search do not work

R

ruben

When I click on Start, Help and Support, I get the Help
and Support Center. When I click on Index, RHS looks OK,
LHS is blank. If I do a seach, RHS also looks OK, LHS is
again blank. I don't know when it broke, possibly when I
did the XP update for the blaster worm, possibly many
weeks before. How can I fix this? Can I simply re-
install Windows XP to my hard disk?
 
S

S.Sengupta

ruben said:
When I click on Start, Help and Support, I get the Help
and Support Center. When I click on Index, RHS looks OK,
LHS is blank. If I do a seach, RHS also looks OK, LHS is
again blank. I don't know when it broke, possibly when I
did the XP update for the blaster worm, possibly many
weeks before. How can I fix this? Can I simply re-
install Windows XP to my hard disk?



Hello!
Before installing XP you try to reinstall Help & Support.

To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf. Right
click and choose install. Have your CD handy.

Note: The folder is hidden by default. Go to Start/Run and type in: control
folders. View: Show hidden files and folders and uncheck Hide extensions for
known file types.

with regards/
ssg/pronetworks.org
 
S

S.Sengupta

S.Sengupta said:
Hello!
Before installing XP you try to reinstall Help & Support.

To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf. Right
click and choose install. Have your CD handy.

Note: The folder is hidden by default. Go to Start/Run and type in: control
folders. View: Show hidden files and folders and uncheck Hide extensions for
known file types.

with regards/
ssg/pronetworks.org
I forgot to mention if it doesn't solve then:-
How to perform a windows xp repair install:-
http://www.michaelstevenstech.com/XPrepairinstall.htm
regards/
ssg
 

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