XP hangs after welcome screen

[Cerebral Believer]

Hi,

Anyone have any ideas why Windows XP hangs after I type in my logon password
at the "Welcome" screen. Just after I type in the password the computer
hangs before the start-up sound is played, maybe 5 or 6 times out of 10. I
am running a legitimate copy of Windows XP SP2 on a Toshiba laptop with 1GB
memory. I have recently run Norton WinDoctor, DiskDoctor and Antivirus.
The only think that seems to be a problem is a missing file for Microsoft's
..NET framework 2.0 called "mscvr80.dll" is missing, I don't even know what
this does let alone whether it is relevant to my problem. Any help much
appreciated.

Regards,
CB.

 

[Maurice N ~ MVP]

Hello CB,
Some suggestions. Try them in order listed.

Disable automatic restart on system failure. Just to see if you can get a STOP code, or if you can login to Safe mode, then
it's possible you can restart the system in normal mode later on.

When the pc is booting up (after the BIOS has done its POST test and
before Windows starts loading),
Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !

You will actually see "Disable automatic restart on system failure" as an option .
Select that and give it a try. This option is available if you have XP service pack 2.

Once restart on failure is disabled, you may get a STOP error with
text --- at the next Windows startup.
Write it all down, and then start searching for the final solution.
And post back here with the STOP code & text.

B) If no stop code, and still unable to login to Safe mode, reboot pc, repeat the F8 tap, select the option with "VGA mode".
See if you can login.

If still unable to get into any mode......
Last, C) I'd do F-8 Function-key selective bootup and try hard to select Last Known Good.

When the pc is booting up (after the BIOS has done its POST test and
before Windows starts loading),
Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !

Best of luck. Do post back here with details.

 

[Cerebral Believer]

Maurice,

Thanks for your response. I was able to "Disable automatic restart on
system failure" without getting an error code. So far I have been able to
log into Windows normally on 3 occasions with no problem. I will be
monitoring the situation over the next couple of days. Thanks for your help
and advice.

Regards,
CB.

Hello CB,
Some suggestions. Try them in order listed.

Disable automatic restart on system failure. Just to see if you can get a
STOP code, or if you can login to Safe mode, then
it's possible you can restart the system in normal mode later on.

When the pc is booting up (after the BIOS has done its POST test and
before Windows starts loading),
Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !

You will actually see "Disable automatic restart on system failure" as an
option .
Select that and give it a try. This option is available if you have XP
service pack 2.

Once restart on failure is disabled, you may get a STOP error with
text --- at the next Windows startup.
Write it all down, and then start searching for the final solution.
And post back here with the STOP code & text.

B) If no stop code, and still unable to login to Safe mode, reboot pc,
repeat the F8 tap, select the option with "VGA mode".
See if you can login.

If still unable to get into any mode......
Last, C) I'd do F-8 Function-key selective bootup and try hard to select
Last Known Good.

When the pc is booting up (after the BIOS has done its POST test and
before Windows starts loading),
Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !

Best of luck. Do post back here with details.

 

[Maurice N ~ MVP]

CB,
Keep this handy.
See what Event Viewer has in it's log. Select Start button/ select Run , then type in

eventvwr.msc<enter>
-- or Go to Control Panel / Performance and Maintenance/Administrative Tools >Event Viewer.

Hello Desmond,

Review the sections and look for Errors or Warnings that match the time the event occurred. Double click---the information "may" give a clue.

 

[Cerebral Believer]

Hi Mauricee,

Well I checked the Event Viewer but the events didn't go back far enough to
the last time my computer froze after typing in the login password. I will
check that out again the next time if and when the problem occurs.

Regards
CB.

CB,
Keep this handy.
See what Event Viewer has in it's log. Select Start button/ select Run ,
then type in

eventvwr.msc<enter>
-- or Go to Control Panel / Performance and Maintenance/Administrative
Tools >Event Viewer.

Hello Desmond,

Review the sections and look for Errors or Warnings that match the time
the event occurred. Double click---the information "may" give a clue.

 

[Maurice N ~ MVP]

ok. Good luck.

 

[Shenan Stanley]

Myself Bayzid. This is my first post here. Pls try to sort out the
problem.


My System boot perfectly and works fine but after some time say
30mins or 1 hour or any time my system gets hanged. I have tried
both Windows XP pro SP2 and also XP x64. Whats the problem? Pls
suggest me some solution.

My System Configuration:
Intel Core 2 Quad Q6600
Kingston 4GB DDR2 667MHz RAM
Seagate 2*750GB HDD
Cooler Master 600W Power Supply

Plz helo me what i do?.....

Start your own post next time - why'd you hijack someone elses?

Have you ran full CHKDSKs and followed that up with the manufacturer's
diagnostic utility scans to ensure the hard disk drives are okay?

Have you checked your memory for errors with some software to test the
memory for hours upon hours?

How's the temperature in the room? In the computer case?

 

[db]

it might be that the
logon screen is
showing up.

sometimes you can
try and press the
alt ctrl del keys or
perhaps the esc key
or a alt tab key.

if none of the above
reveals anything, then
you should reboot and
immediately after the
bios tests the hardware,

press and hold down the
f8 key to review the status
of your o.s. in safe modes.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
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- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen