XP Freezes??

[elie]

this is the first time i see this:

a user in the office managed to make windows XP freeze on
shutdown!!

did anyone see this before and if yes how do i fix it?
i made sure that all the microsoft upgrades are installed
and uninstalled programs left and right and it still
freezes. i do not want to format this laptop.

thanks

 

[Jobbie]

Hey, try checking with the laptop manufactorer's drivers.
See if there is any powemanagement or so
...JO

 

[Malke]

Hey, try checking with the laptop manufactorer's drivers.
See if there is any powemanagement or so
..JO

Very often, shutdown freezes are because some program is not exiting
gracefully. Here is a link to a great source for troubleshooting
Windows shutdown errors: http://www.aumha.org/win5/a/shtdwnxp.htm . I
understand you don't want to format the laptop, and probably you won't
need to, but be sure all data is properly backed up because Bad Things
Happen With Computers(tm).

Malke