Xp freezes at the welcome screen.......

[Steve]

Ive had my Dell computer for almost a year and a half and
just today I went to start the computer and it freezes at
the welcome screen. I can move the mouse around but thats
it. I have tried Ctrl+alt+del but nothing happens. Just
plain frozen. I have unplugged the computer to reboot and
still the same result. Any advice would be greatly
appreciated. Please send any response to
(e-mail address removed) as Im not sure Ill be able to
find this group again to check for an answer.
Thank You, Steve

 

[Matthew]

You might boot to the CD.

Put the XP CD in the drive. Turn your computer on, and hit F8 until you see
a boot menu. Choose Boot to Repair Console.

When you get to a prompt, type "chkdsk /f" without the quotes. Note the
space!

It will check your computer for problems and fix them.

Matthew