XP does not start

[Adrie de Regt]

ls,

I had a problem with my Windows 2000 the other day. Problem was that Windows
suddenly stopped working, so it would not start anymore. All I got was a
blank/empty (coloured) screen in the right resolution. Windows never made it
to the login-screen anymore.
Since I was not able to solve this problem, I decided to upgrade to Windows
XP. And so I did. I performed un upgrade/install, since I wasn't to keen on
installing everything else again. The upgrade went without any problems. But
when I start the machine now, it gets to where the XP logo (with
professional, since this is not an SP2 yet) is shown and says "please wait".
But no matter how long I wait, it does not get any further.
How can I tackle this problem?

Regards,

Adrie de Regt
Netherlands

 

[philo]

ls,

I had a problem with my Windows 2000 the other day. Problem was that Windows
suddenly stopped working, so it would not start anymore. All I got was a
blank/empty (coloured) screen in the right resolution. Windows never made it
to the login-screen anymore.
Since I was not able to solve this problem, I decided to upgrade to Windows
XP. And so I did. I performed un upgrade/install, since I wasn't to keen on
installing everything else again. The upgrade went without any problems. But
when I start the machine now, it gets to where the XP logo (with
professional, since this is not an SP2 yet) is shown and says "please wait".
But no matter how long I wait, it does not get any further.
How can I tackle this problem?

first off...you machine *might* be OK...
but the corrupted win2k installation merely prevented your XP upgrade
from working...
but here are a few things you might as well try:

good idea to run both a ram test
and a harddrive diagnostic.
you can google for memtest86.
go the the website of the harddrive's mfg and get a HD diagnostic.

if your ram is OK and your HD passes the test
remove all non-essential hardware such as sound card, modem, net card
etc and see if you can end up with a bootable machine...
then reinstall components one at a time to see which one is causing the
problem.

 

[Malke]

ls,

I had a problem with my Windows 2000 the other day. Problem was that
Windows suddenly stopped working, so it would not start anymore. All I
got was a blank/empty (coloured) screen in the right resolution.
Windows never made it to the login-screen anymore.
Since I was not able to solve this problem, I decided to upgrade to
Windows XP. And so I did. I performed un upgrade/install, since I
wasn't to keen on installing everything else again. The upgrade went
without any problems. But when I start the machine now, it gets to
where the XP logo (with professional, since this is not an SP2 yet) is
shown and says "please wait". But no matter how long I wait, it does
not get any further. How can I tackle this problem?

The problem that was causing the issue in Win2k was not solved by
upgrading to XP. You have to get to the root of what is wrong and fix
it. Unfortunately, we don't have any information from you about the
computer so there isn't any way to give you focused help. It could be
hardware, bad drivers, a corrupted profile, malware, programs/services
that are starting with Windows and failing...and so on.

Here are links to help you make a good newsgroup post; they will give
you an idea of what information to include in your next post if you
want more help:

http://www.dts-l.org/goodpost.htm


If that all seems like too much, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA) and
have them figure it out and fix it for you. There is no shame in doing
this.

Good luck,

Malke

 

[Adrie de Regt]

good idea to run both a ram test
and a harddrive diagnostic.

If I install XP beside 2K it runs fine. So XP and 2K on the same drive. But
then I'llhave to reinstall all other software.
It is not a hardware problem

Regards,

Adrie de Regt

 

[Ken Blake]

In

I had a problem with my Windows 2000 the other day. Problem was
that
Windows suddenly stopped working, so it would not start
anymore. All
I got was a blank/empty (coloured) screen in the right
resolution.
Windows never made it to the login-screen anymore.
Since I was not able to solve this problem, I decided to
upgrade to
Windows XP. And so I did. I performed un upgrade/install, since
I
wasn't to keen on installing everything else again.

Upgrade installations normally go very well, and I usually
recommend them. The one time you should definitely *not* do an
upgrade is when you are experiencing a problem. An upgrade is not
likely to fix it, but is likely to make it much worse.

 

[Kelly]

But then I'll have to reinstall all other software.

Which is the lesser of two evils?
--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com