D
dan
problem: xp pro does not shut down. after initiating the
shut down command the user log out occurs properly and
then the systems hangs (indefinitely) at the "system
shutting down" screen. i have noticed the processor
cycling at full load. start up etc is no problem, but the
automatice web updates don't work half of the time (same
stall out).
information: xp pro version is fully updated and patched -
which may be part of the problem since this problem
started with the KB828035 patch. all ususal suspects (usb
hubs and ports, norton anti-virus, encryption software)
checked out negative. tested shut down with all non-
windows apps killed off but problem persists. my guesses
are xo pro is looking for some information (user switching
issue?)
thanks,
dan
..
shut down command the user log out occurs properly and
then the systems hangs (indefinitely) at the "system
shutting down" screen. i have noticed the processor
cycling at full load. start up etc is no problem, but the
automatice web updates don't work half of the time (same
stall out).
information: xp pro version is fully updated and patched -
which may be part of the problem since this problem
started with the KB828035 patch. all ususal suspects (usb
hubs and ports, norton anti-virus, encryption software)
checked out negative. tested shut down with all non-
windows apps killed off but problem persists. my guesses
are xo pro is looking for some information (user switching
issue?)
thanks,
dan
..