XP Crash

M

Marc

I get the folowing message every 30 min when using XP SP1
(which causes a shutdown). Has anyone any idea what the
cause could be? Thanks.

"Windows must now restart because the Remote Procedure
Call (RPC) service terminated unexpectedly"
 
C

Carey Frisch [MVP]

Apparently, your computer is infected with the W32.Blaster.Worm or one of its variants.
This happened because you have not been using an internet connection firewall and have
apparently neglected to install the critical updates available at the Windows Update website.

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/

What You Should Know About the Blaster Worm and Its Variants
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove Blaster worm and Nachi worm infections from computers
that are running Windows 2000 or Windows XP
http://support.microsoft.com/?kbid=833330

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


| I get the folowing message every 30 min when using XP SP1
| (which causes a shutdown). Has anyone any idea what the
| cause could be? Thanks.
|
| "Windows must now restart because the Remote Procedure
| Call (RPC) service terminated unexpectedly"
 
J

Joe

You have a virus. Probably a variant of blaster worm. Go
to task manager and look for blast.exe or love san. exe or
something simular and stop running the task or run anti
virus. Do a search and study up on it.
 

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