XP Crash

[Sandy]

I have a big problem. My windows xp stops the computer on
stop errors ,usually when i am surfing the internet.
Usually the error reported is Page_file_in_non_page_area.
Sometimes it gives the name of drivers- modem.sys,
atapi.sys, fastfat.sys, win32k.sys etc. I have checked
all drivers but all seem to be ok. I have used onlne
crash analysis and done a memory test which came clean.
However as often this happens when surfing the net, I
have installed latest virus software with all updates,
but to no avail. I am sure it is probably a driver or a
registry entry. How can i identify the one?. I have
disabled my graphics, sound and modem cards. Could it be
motherboard resources drivers etc? How do i update these
as these are MS supply.?

 

[Buz [MSFT]]

We want to implement the Cleanboot process using MSCONFIG to rule out 3rd
party software as the cause of this issue. MSCONFIG from XP can also be used
on a Windows 2000 Pro or Server client.

Go to Start\Run type in Msconfig and press OK.
Go to the Startup tab.
Click on "Disable All"
Go to the Services Tab
Click on "Hide all Microsoft Services"
Uncheck the 3rd party services that are left
Press OK twice to reboot.

Once your computer is restarted see if the issue still occurs. if it still
does go to Msconfig and select Enable All on the startup tab.
If the issue does not occur go to the Startup tab and select items 4 at a
time or so with reboots in between to narrow down the exact item causing
your problem.

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

Buz Brodin
MCSE NT4 / Win2K
Microsoft Enterprise Domain Support

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