XP Crash. Someone Help!!!!!!!

[Guest]

I am running XP Pro SP2. When I boot, the windows startup screen hangs for
about two minutes then the welcome screen hangs for another thirty seconds.
My desktop is gray in color and there are no icons or task bar. I can hit
ctrl. alt. delete to get the task manager but that is about it. It seems to
finally start ok by the sounds of my scanner. This all started when it
wouldn't boot so I repaired it using my XP disc. I went into the files via
another partition and noticed all the SP files folder was empty. I have since
replaced the files but still have no desktop. Please help if you can. When I
boot into safe mode there is just a black screen with no icons or taskbar. I
can get into system restore but there are no restore points. Any ideas? Is
there any way I can save this without losing my activations and subscriptions
for XP and my virus software?

Thanks, Bob

 

[DanS]

I am running XP Pro SP2. When I boot, the windows startup screen
hangs for
about two minutes then the welcome screen hangs for another thirty
seconds. My desktop is gray in color and there are no icons or task
bar. I can hit ctrl. alt. delete to get the task manager but that is
about it. It seems to finally start ok by the sounds of my scanner.
This all started when it wouldn't boot so I repaired it using my XP
disc. I went into the files via another partition and noticed all the
SP files folder was empty. I have since replaced the files but still
have no desktop. Please help if you can. When I boot into safe mode
there is just a black screen with no icons or taskbar. I can get into
system restore but there are no restore points. Any ideas? Is there
any way I can save this without losing my activations and
subscriptions for XP and my virus software?

Thanks, Bob

Bob,

Didn't you post this same question a cuople of days ago ?

Sounds like some type of un-wanted s/w has done something.

Anyway, when you ctrl-alt-delete to get to the task manager, go to the
'Applications' tab, click the button on the bottom right that says 'New
Task', type in: explorer , then press return.

If the desktop starts at that point, there's possibly something that
stopping explorer from starting up on boot. In the processes tab, look
for odd processes that shouldn't start on bootup.

Check the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The value for the setting 'Shell' should be explorer.exe, and ONLY
explorer.exe (typically anyway). If it is not, make it so.

Reboot in safe mode. Run the usual battery of anti-spyware tools and see
what it finds.

Regards,

DanS

 

[Guest]

Bob,

Didn't you post this same question a cuople of days ago ?

Sounds like some type of un-wanted s/w has done something.

Anyway, when you ctrl-alt-delete to get to the task manager, go to the
'Applications' tab, click the button on the bottom right that says 'New
Task', type in: explorer , then press return.

If the desktop starts at that point, there's possibly something that
stopping explorer from starting up on boot. In the processes tab, look
for odd processes that shouldn't start on bootup.

Check the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The value for the setting 'Shell' should be explorer.exe, and ONLY
explorer.exe (typically anyway). If it is not, make it so.

Reboot in safe mode. Run the usual battery of anti-spyware tools and see
what it finds.

Regards,

DanS

Dan, After I run explorer, the task bar flashs for a second then
dissappears again. I ran regedit and checked the Shell and it is OK. If you
have any ideas I would really appreciate it. Thanks, Bob

 

[DanS]

Dan, After I run explorer, the task bar flashs for a second then
dissappears again. I ran regedit and checked the Shell and it is OK.
If you have any ideas I would really appreciate it. Thanks, Bob

In safe mode to ? What about the processes ? Nothing odd ?