J
Jay
This is my exact problem, yet the fix didn't help one bit.
You cannot access shared files and folders or browse
computers in the workgroup
Applies To
This article was previously published under Q318030
SYMPTOMS
On Windows XP-based computers that are configured as
members of a workgroup in a peer-to-peer network
environment, you may experience one or more of the
following behaviors:
You cannot access shared folders or files.
You cannot locate other computers in the workgroup.
You receive the following error message when you double-
click the workgroup in My Network Places:
Workgroup Name is not accessible. You may not have
permission to use this network resource.
CAUSE
This behavior may occur if both the following conditions
are true:
NetBIOS over TCP/IP is not turned on (enabled) on one or
more computers in the workgroup.
The Computer Browser service is not started or is turned
off on one or more computers in the workgroup.
RESOLUTION
To resolve this issue, make sure that NetBIOS over TCP/IP
is turned on and the Computer Browser service is running
on each computer in the workgroup. To do this, follow
these steps.
Step 1: Turn on NetBIOS over TCP/IP
Click Start, click Control Panel, and then click Network
and Internet Connections.
Click Network Connections.
Right-click Local Area Connection, and then click
Properties.
Click Internet Protocol (TCP/IP), and then click
Properties.
Click the General tab, and then click Advanced.
Click the WINS tab.
Under NetBIOS setting, click Enable NetBIOS over TCP/IP,
and then click OK two times.
Click Close to close the Local Area Connection Properties
dialog box.
Close the Network Connections window.
Step 2: Start the Computer Browser service
Click Start, right-click My Computer, and then click
Manage.
Double-click Services and Applications.
Double-click Services.
In the right pane, right-click Computer Browser, and then
click Start.
Close the Computer Management window.
MORE INFORMATION
You cannot access shared files and folders or browse
computers in the workgroup
Applies To
This article was previously published under Q318030
SYMPTOMS
On Windows XP-based computers that are configured as
members of a workgroup in a peer-to-peer network
environment, you may experience one or more of the
following behaviors:
You cannot access shared folders or files.
You cannot locate other computers in the workgroup.
You receive the following error message when you double-
click the workgroup in My Network Places:
Workgroup Name is not accessible. You may not have
permission to use this network resource.
CAUSE
This behavior may occur if both the following conditions
are true:
NetBIOS over TCP/IP is not turned on (enabled) on one or
more computers in the workgroup.
The Computer Browser service is not started or is turned
off on one or more computers in the workgroup.
RESOLUTION
To resolve this issue, make sure that NetBIOS over TCP/IP
is turned on and the Computer Browser service is running
on each computer in the workgroup. To do this, follow
these steps.
Step 1: Turn on NetBIOS over TCP/IP
Click Start, click Control Panel, and then click Network
and Internet Connections.
Click Network Connections.
Right-click Local Area Connection, and then click
Properties.
Click Internet Protocol (TCP/IP), and then click
Properties.
Click the General tab, and then click Advanced.
Click the WINS tab.
Under NetBIOS setting, click Enable NetBIOS over TCP/IP,
and then click OK two times.
Click Close to close the Local Area Connection Properties
dialog box.
Close the Network Connections window.
Step 2: Start the Computer Browser service
Click Start, right-click My Computer, and then click
Manage.
Double-click Services and Applications.
Double-click Services.
In the right pane, right-click Computer Browser, and then
click Start.
Close the Computer Management window.
MORE INFORMATION