XP and HP Photosmart 7550

[Guest]

I used to have Windows 98 and everything worked perfectly, but have recently
upgraded to XP.
When I use the HP DIRECTOR, I click "view & print".
HP PHOTO & IMAGING GALLERY comes up.
I highlight a photo. On the righthand menu I click "photo printing".
HP PHOTO PRINTING SOFTWARE comes up.
I can see the actual photo. Also the menu with File, Edit, Layout, etc. is
viewable.
The remainder of the entire screen (3 sections)is black. I can role the
mouse over "Get Images from File"; "Templates to Create Standard Size
Prints"; and see what I need to do so I know they are available to me.
How do I get this screen back as white please.
It used to work beautifully.

 

[Ted Zieglar]

When you upgrade your operating system, you need to upgrade your hardware
drivers as well. Make sure that your hardware is using drivers that are 100%
compatible with Windows XP.

 

[Sharon F]

I used to have Windows 98 and everything worked perfectly, but have recently
upgraded to XP.
When I use the HP DIRECTOR, I click "view & print".
HP PHOTO & IMAGING GALLERY comes up.
I highlight a photo. On the righthand menu I click "photo printing".
HP PHOTO PRINTING SOFTWARE comes up.
I can see the actual photo. Also the menu with File, Edit, Layout, etc. is
viewable.
The remainder of the entire screen (3 sections)is black. I can role the
mouse over "Get Images from File"; "Templates to Create Standard Size
Prints"; and see what I need to do so I know they are available to me.
How do I get this screen back as white please.
It used to work beautifully.

Suggestions:

-Check with HP for an XP version of this program.

-Try reinstalling the program. Some applications use different file sets
for Win9x than they do for Win2000/XP.