XE102 powerline adapter connects w/ 3 lights, but browser cannot connect

[Tim]

I have had a wireless network in my house for a year, but it has
cold spots that are inconvenient for my wife's work-at-home days.
And she sometimes has configuration problems after working in a
wireless cafe. So I thought I'd try powerline networking as a
complement to the wireless; this would also give me PC access in
my basement, now out of reach of my wireless network.

So I have a pair of new Netgear XE102 powerline network adapters:
one is plugged into LAN port 4 of a Linksys Wireless Router/AccessPoint
(model WRT54G) and the other into my wife's ThinkPad notebook.
The 3 green lights are one on both XE102's, as the documentation
says is needed to show that the network connection is there. But
the notebook cannot connect to any web site: IE gives me an error
pop-up saying "IE could not open the search page".

If I disconnect the XE102 from her notebook and insert her wireless
card, she can connect to web sites without doing anything else.
And when she takes her notebook to work, she connects to her network
and works fine without changing any configuraiton.

I've read the whole XE102 manual, and everything I can find on the
Netgear website. But I cannot find anything to suggest what to
try next. I tried this 2 adapters in outlets in the same room,
ones that are 8 feet apart. My house is 100 years old, but much
of the electrical wiring is new--I just don't know how much.

So why can't we get to any web sites with the XE102's?
Any suggestions would be welcome.

 

[Steve Winograd [MVP]]

I have had a wireless network in my house for a year, but it has
cold spots that are inconvenient for my wife's work-at-home days.
And she sometimes has configuration problems after working in a
wireless cafe. So I thought I'd try powerline networking as a
complement to the wireless; this would also give me PC access in
my basement, now out of reach of my wireless network.

So I have a pair of new Netgear XE102 powerline network adapters:
one is plugged into LAN port 4 of a Linksys Wireless Router/AccessPoint
(model WRT54G) and the other into my wife's ThinkPad notebook.
The 3 green lights are one on both XE102's, as the documentation
says is needed to show that the network connection is there. But
the notebook cannot connect to any web site: IE gives me an error
pop-up saying "IE could not open the search page".

If I disconnect the XE102 from her notebook and insert her wireless
card, she can connect to web sites without doing anything else.
And when she takes her notebook to work, she connects to her network
and works fine without changing any configuraiton.

I've read the whole XE102 manual, and everything I can find on the
Netgear website. But I cannot find anything to suggest what to
try next. I tried this 2 adapters in outlets in the same room,
ones that are 8 feet apart. My house is 100 years old, but much
of the electrical wiring is new--I just don't know how much.

So why can't we get to any web sites with the XE102's?
Any suggestions would be welcome.

I like the Netgear XE102 a lot. I've used it in my network, and I've
installed it for some of my consulting clients. I think that
powerline networking should be more widely used.

Did you install and run the configuration program to set up both
devices? The program is on the CD that comes with the XE102.

See this Netgear troubleshooting page:

http://kbserver.netgear.com/kb_web_files/n101212.asp

See if the ThinkPad is getting its TCP/IP configuration from the
router: right-click the LAN connection and click Status | Support |
Details. If the IP address is 169.254.x.x, it's not able to
communicate with the router.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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