Make sure you are reading the product key for
Microsoft Works correctly and typing it in correctly.
Sometimes the product key characters appear
different from what they really are. For example,
the letter "B" may actually be the number "8".
The letter "O" may actually be the letter "Q".
Are you sure you are using the correct key? Use the one for Works, not
the one for Windows that's on the bottom of the laptop.
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