workgroup is not accessable; the network is not present or not sta

G

Guest

Situation: 6 machines runnning win98 and win2k. have a wins sxerver machine
with all the addresses in it. all have shares for the entire network. all the
machines except one sees all the other shares. One machine (win2k) displays
the subject error when attempting to open network neighborhood. The other
machines can see and access this one machine's shares with no problem. on
this one machine, PING to others and the outside world works, as well as
internet access. the workgroup name for all machines has been verified
identical. the network address is not in conflict, there is no firewall
program running, malware checks have turned up no problem. Removing and
re-installing the network software has not solved the problem. NET SHARE
shows the shares available. NET USE shows "Network not present or not
started". NET START completes successfully without resolving the problem

Errors in the event log are as follows:

Workstation ---5727
SCM --- 7024
SCM --- 7001
SCM --- 7001
SCM --- 7026

Thanks in advance for any suggestions and/or directions one may offer.
 
P

Pegasus \(MVP\)

jeffhobson said:
Situation: 6 machines runnning win98 and win2k. have a wins sxerver machine
with all the addresses in it. all have shares for the entire network. all the
machines except one sees all the other shares. One machine (win2k) displays
the subject error when attempting to open network neighborhood. The other
machines can see and access this one machine's shares with no problem. on
this one machine, PING to others and the outside world works, as well as
internet access. the workgroup name for all machines has been verified
identical. the network address is not in conflict, there is no firewall
program running, malware checks have turned up no problem. Removing and
re-installing the network software has not solved the problem. NET SHARE
shows the shares available. NET USE shows "Network not present or not
started". NET START completes successfully without resolving the problem

Errors in the event log are as follows:

Workstation ---5727
SCM --- 7024
SCM --- 7001
SCM --- 7001
SCM --- 7026

Thanks in advance for any suggestions and/or directions one may offer.

Your problem appears to be caused by a flaw in the networking
components on the Win2000 PC, as highlighted by the error
message "Network not present". This could be caused by a
faulty network adapter or a faulty network adapter driver -
check the Device Manager (Control Panel / System).

The command "net start" will only list the current servies; it will
not start or fix anything. You can try and start the following
networking services manually although I suspect that they won't
start until you have fixed the underlying problem:

net start "DHCP Client"
net start "DNS Client"
net start "Network Connections"
net start "Server"
net start "Workstation"
 
G

Guest

Thank you for your help. True, typing the net start commands showed all were
already started except the workstation. When It tried to start the
workstation, the error "a service-specific error has occured: ***" was
returned. It seems that even the Microsoft system has no idea what the
problem is! The underlying problem still exists. I would think the fact that
I can ping anywhere, use the internet (as I am now) and all the other
machines can see and use the shares on this machine lends doubt to the faulty
adapter/driver theory. The "device Mangler" shows that the device is working
correctly; the driver is the latest available from the network card
manufacturer's website. Some where, some thing is not working as it should,
that is clear to me. I think there is an underlying software element that is
not set up correctly or somehow became corrupted. Is there a clue in the
error codes or is there a command sequence I can enter to shed more light on
this problem and its' cause?
 
R

Richard G. Harper

Have you used Event Viewer (eventvwr.exe) to see what events or error
messages are being logged?
 
G

Guest

The event viewer says:
for Service control manager:
the following boot-start or system-start driver(s) failed to load
BTKRNL
MRxSmb
Rdbss

the messenger service depends on the workstation service which failed to
start because of the following error
The service has returned a service-specific error

The workstation service terminated with service specific error 2250

Could not load RDR device driver
Could not load Rdbss device driver

I ran NBTSTAT -n and got the following:
Patsy-2 <20> UNIQUE Registered
MAC Address = 005080f39430

I do not think it is a bad card 'cuz I can access the machine from others
with no problem and it is able to access the Internet just fine. It just does
not see any of the other machines on the network. I checked that the
workgroup name is correct. I was thinking it might be a master browser
problem; I shut down all the machines on the network and brought up the
failing machine, waited an hour (!! that is how long it will take to
register) and then the rest of the machines. It did not help.

Thanks in advance for your help in getting to the bottom of this. It has me
really puzzled. I have not seen this problem before..

Richard G. Harper said:
Have you used Event Viewer (eventvwr.exe) to see what events or error
messages are being logged?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* In fond memory ... Alex, you shall be sorely missed
* http://www.aumha.org/alex.htm


jeffhobson said:
Thank you for your help. True, typing the net start commands showed all
were
already started except the workstation. When It tried to start the
workstation, the error "a service-specific error has occured: ***" was
returned. It seems that even the Microsoft system has no idea what the
problem is! The underlying problem still exists. I would think the fact
that
I can ping anywhere, use the internet (as I am now) and all the other
machines can see and use the shares on this machine lends doubt to the
faulty
adapter/driver theory. The "device Mangler" shows that the device is
working
correctly; the driver is the latest available from the network card
manufacturer's website. Some where, some thing is not working as it
should,
that is clear to me. I think there is an underlying software element that
is
not set up correctly or somehow became corrupted. Is there a clue in the
error codes or is there a command sequence I can enter to shed more light
on
this problem and its' cause?
 

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