Word Printing Problem

[Kathryn Groves]

Windows XP
Word 2003

When I attempt to print a document in black ink, a BLANK page feeds through the printer.

If I change the font color to red or blue or green, I get my text in the appropriate color. One
line blue... one line black... I get one line Blue text and a blank space where the black should be.

If I print from the Internet I get black print where appropriate.

Have reinstalled printer and drivers... no luck.

Any suggestions?

Kathy G.

 

[Tony Jollans]

You're out of black ink.

 

[Kathryn Groves]

nope -- because it prints in black from other sources... such as the Web Browser...

Kathy G.

 

[Suzanne S. Barnhill]

It's probably using a composite black to print those. Have you tried
printing a test page?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Kathryn Groves]

yes -- from the Printer Icon in Control panel -- and it printed just fine....

I am stumped!

Kathy G.

 

[Tony Jollans]

A web browser might use a composite black but a Windows test page ought to
use a real one.

Does the black show in Print Preview?.