Word opens a 2nd doc with error

[oldmanlat]

Hi.
I'm using MS Office Home and Student 2007 with XP SP3.
Sometimes, not always, when I close a Word doc I get the following error
pop-up.

"Microsoft Office Word has encountered a problem and needs to close. We are
sorry for the Inconvenience.
The information you were working on may be lost. Microsoft Office Word can
try to recover it for you."

"Recover my work and restart Microsoft Office Word."
"Send Error Report - Don't Send"
I select "Don't Send: and it then opens a blank Word doc.
Help would be appreciated.
Thanks.
oldmanlat NJ

 

[sgopus]

It might be your installation of office 2007 has some corrupt files, try a
repair install of office 2007

 

[oldmanlat]

It might be your installation of office 2007 has some corrupt files, try a
repair install of office 2007

Thanks for the responce. Will a repair install lose my preferences? And,
while we're on the subject, is there a way to backup my settings/preferences
in Office 2007? I recently had a crash, and it took me over an hour to
re-set my settings in Word and Excel.
Thanks again, I'll hold off on the re-install until I here from you.
Regards,
oldmanlat

 

[Lanwench [MVP - Exchange]]

Thanks for the responce. Will a repair install lose my preferences?

No, it shouldn't.

And, while we're on the subject, is there a way to backup my
settings/preferences in Office 2007? I recently had a crash, and it
took me over an hour to re-set my settings in Word and Excel.
Thanks again, I'll hold off on the re-install until I here from you.
Regards,
oldmanlat

You should really post these questions in an Office newsgroup for the best
results. It isn't an operating system issue. Good luck!

 

[oldmanlat]

Thanks.
oldmanlat

No, it shouldn't.


You should really post these questions in an Office newsgroup for the best
results. It isn't an operating system issue. Good luck!

 

[CaptAmerica]

Hi.
I'm using MS Office Home and Student 2007 with XP SP3.
Sometimes, not always, when I close a Word doc I get the following error
pop-up.

"Microsoft Office Word has encountered a problem and needs to close. We are
sorry for the Inconvenience.
The information you were working on may be lost. Microsoft Office Word can
try to recover it for you."

"Recover my work and restart Microsoft Office Word."
"Send Error Report - Don't Send"
I select "Don't Send: and it then opens a blank Word doc.
Help would be appreciated.
Thanks.
oldmanlat NJ

Here's help you should learn to appreciate: Ask in a group with WORD
or OFFICE in the title. Notice this group lacks those words.

Ask elsewhere

 

[oldmanlat]

Here's help you should learn to appreciate: Ask in a group with WORD
or OFFICE in the title. Notice this group lacks those words.

Ask elsewhere

Sorry about that

oldmanlat

 

[M.I.5¾]

Here's help you should learn to appreciate: Ask in a group with WORD
or OFFICE in the title. Notice this group lacks those words.

Ask elsewhere

Ignore the resident mentally retarded ****wit.

You could always ask your question in a general newsgroup - which this is.

 

[M.I.5¾]

oldmanlat

Don't apologise. You only encourage the idiot. that your question was
addressed demonstrates its acceptability.