Word (Office) 2007 Help menu

[ScientistInNeedofWordHelp]

whenever I click on the help icon (?) all I ever get is "there are no help
topics that match your request"
I can't seem to ever get to a topics menu or TOC for Help.
Not specific to Word but this is program I need it for the most.
Ran diagnostics and have searched internet with no help found.

 

[p0]

whenever I click on the help icon (?) all I ever get is "there are no help
topics that match your request"
I can't seem to ever get to a topics menu or TOC for Help.
Not specific to Word but this is program I need it for the most.
Ran diagnostics and have searched internet with no help found.

When you launch the help, is there a toolbar at the top of the
upcoming window? If so, what happens if you click on the "Home" button
or "Show table of contents" button on that toolbar?

Yves

 

[ScientistInNeedofWordHelp]

There is no toolbar - a Microsoft Word Office Viewer window opens with the
response "there are no help topics that match your request" and my only
option is to close the window; nothing else.

 

[p0]

I'm not certain, but it sounds as if there is no help installed. On
top of my head I can think of two reasons why: there was an installer
error 33 (something with CLVIEW.EXE), or you made a custom
installation and selected something to be installed on first use.

The first reason was causing me problems a year ago. I finally fixed
it by uninstalling Office 2007 and then reinstalling it.

Yves