Word loads very slowly

[Barney Katz]

I'm using Microsoft Word 2002 (10.6826.6825) SP3 under Windows Vista Home
Premium. Upon installation, Word loaded very quickly but now it takes almost
30 seconds to load. To troubleshoot the problem, I loaded Word through RUN >
winword.exe /a which loads Word without templates and add-ins. The test run
was successful; Word loaded instantly. Now I'm looking for a way to correct
the problem.

I seem to have deleted or removed all templates or add-ins from Tools menu >
Templates and Add-ins but I'm not sure if some remnants of them remain
somewhere on the system. What should I do to get Word to load quickly again?

Thank you.

Barney

 

[Terry Farrell]

Either a partially corrupt normal.dot, printer driver or bad add-in. See
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm for a
troubleshooting guide.

 

[Barney Katz]

I had seen that page before posting here. Previously, I RAN winword.exe /a
and reported below that Word opened quickly. Previously, I also renamed
normal.dot without success. I don't have Outlook on my computer nor do I
have a network printer so those aren't the problem. I also deleted the Data
Registry key in ...Software\Microsoft\Office\10.0\Word\Data.

Do you have any other suggestions?

Barney

 

[Terry Farrell]

All the others in the FAQ particularly the incompatible Add-in.

terry