Word causing computer freeze

[Phil]

I have W98SE and Word 2000 and when I try to open Word the rectangular box
appears on the screen but everything just freezes. I have tried the repair
function, total remove and re-install, virus scan but every time the same
problems.

Any ideas appreciated.

Phil

 

[Remi]

What kind of processor do you have?
Is it a pentium (I II III IV)?
How many rams?
Is this a new install of Word 2000?
How long has this been happening?


Answers to these question could help.

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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