word 2003 tools options changes not saved

[JPI]

i changed auto save intervals and display options and saved many times even
prompted to save in normal template but each time i open word 2003 the
changes are not saved and the tools options open as the default - can anybody
help, thanks David

 

[CyberTaz]

This is almost always the result of an add-in, virus program or other
"utility" which prevents the changes from being written, so that's the first
thing to check for.

Also - just because of the phrasing in your post - there is no "auto save"
[per se] in Word. What you are referring to is Save AutoRecover Data which
is a totally unrelated feature that allows Word to recover unsaved content
in the case of a failure. It has nothing to do with automatically saving
your file or settings.

If you need to post back, be sure to include what versions of Word & Windows
you're using.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[JPI]

Dear Bob - thanks or courtesy of your quick reply. You will see from subject
line it is Word 2003 on WXP Pro
Doubt it is any add ins as I have two other notebooks with identical
configurations. Thanks also for corrceting my description of the save
feature that is not working. Also, in Tools Options View I changed
Formatting Marks to display All, and I changed Spelling & Grammar settings
and these are not preserved. Any other ideas? Thanks

This is almost always the result of an add-in, virus program or other
"utility" which prevents the changes from being written, so that's the first
thing to check for.

Also - just because of the phrasing in your post - there is no "auto save"
[per se] in Word. What you are referring to is Save AutoRecover Data which
is a totally unrelated feature that allows Word to recover unsaved content
in the case of a failure. It has nothing to do with automatically saving
your file or settings.

If you need to post back, be sure to include what versions of Word & Windows
you're using.

HTH |:>)
Bob Jones
[MVP] Office:Mac

i changed auto save intervals and display options and saved many times even
prompted to save in normal template but each time i open word 2003 the
changes are not saved and the tools options open as the default - can anybody
help, thanks David