Word 2003 crach under Windows Vista

G

Guest

I'm using Word 2003 SP2 under Windows Vista (preinstalled on a new laptop)
and, most of the time, every time I try to open Word documents the
application crashed.
I tried opening such documents on a Windows XP system and the problem
doesn't arise.
Is there anyone who can help me to resolve the problem?

Thanks in advance
 
D

Dave

I would uninstall it and re-install.

Word 2003 works fine on my machine.

Are the documents you are trying to open, ones that you created? or created
by someone else?
You might check the permissions on them.
 
G

Guest

The documents are the ones I have created (using Word 2003 on another PC with
Windows XP), and I've already tried to unistall and install again Office 2003.
Unfortunately, it doesn't still work.
I can neither try to save the files using Word save command since they crash
just after I open them. The error message told me there is a module named
MSGRIT32.DLL which has errors.

It seems as if something happens when Word is run on Vista because the same
installation of Office 2003 on Windows XP works fine.

Thanks the same for the suggestion.
 
X

XS11E

Isotta72 said:
I'm using Word 2003 SP2 under Windows Vista (preinstalled on a new
laptop) and, most of the time, every time I try to open Word
documents the application crashed.
I tried opening such documents on a Windows XP system and the
problem doesn't arise.
Is there anyone who can help me to resolve the problem?

I see you haven't received an answer, you might try reposting your
question to the newsgroup microsoft.public.office.misc as the experts
for Office hang out there and aren't usually in this group.

I hope someone there can help you.

You might also find it easier to use a newsreader rather than the
really awful web interface. You can configure Outlook Express as a
news reader or use a better one (there are several, both paid and
free.)

It will make finding groups, posting, searching, etc. much easier.
 
G

Guest

Thanks, I'll try to have a look at the link you've given me and to disable
the grammar tool.
 
G

Guest

I've got the same problem. I wrote form italy. Do you finally have solved the
problem? Can you help me?
lodovico
 
G

Guest

Same problem for me, see the previous post...
Per Lodovico, fammi sapere se trovi una soluzione
ciao
van
 
G

Guest

I've found the way to solve the problem looking at the Italian newsgroup
(since it's a problem only with the Italian grammar DLL).
It depens on the "smart tag". If you disable this option (from Strumenti ->
Opzioni correzione automatica -> Smart tag, uncheck "contrassegna test con
smart tag") Word doesn't crash any more (at least for me this resolved the
problem).
Hope this would be helpfull also for you.
 

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