Word 2002 opens slowly

[Guest]

Word 2002 opens very slowly (about 20 seconds). It also closes slowly and
very often get a program not responding when I try to close a document. How
do I fix this?

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[Guest]

Disabled Office plugin and no change. Should I uninstall Works Suite 2002
(which includes Word 2002) and then reinstall to solve problem? I also have
Office 97 on this computer so that I can use Excel. Should I uninstall and
reinstall Office 97 too.

 

[garfield-n-odie]

No, I don't believe that either Works Suite 2002 or Office 97 are
causing the problem. You might try uninstalling the Works Suite
Add-In for Word though (Start | Control Panel | Add/Remove
Programs). And work through the troubleshooting steps in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .